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Mercedes-Benz of Fairfield

Fairfield, CT

Overview
Reviews
4.6
185 Reviews
Call Dealership (203) 367-7486

165 Commerce Drive

Fairfield, CT

06825

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Showing 185 reviews

April 10, 2025

JD Mendez did an outstanding job handling the unusual circumstances of my visit. In the end my vehicle was serviced well and I’ll be back. More

by cgkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Mendez
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Apr 10, 2025 -

Mercedes-Benz of Fairfield responded

We appreciate you highlighting our team's efforts during your visit. It's great to hear that everything went smoothly with your vehicle service. Thank you for choosing Mercedes-Benz of Fairfield.

April 10, 2025

The people That I deal with made it easy to schedule appointments and the video to explain repairs was great. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 10, 2025 -

Mercedes-Benz of Fairfield responded

We're glad to hear you found the video helpful and scheduling easy. Thanks for choosing Mercedes-Benz of Fairfield.

April 04, 2025

They did a good job serving my car timely and I was able to get a loaner. Thank you. More

by Diamond927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Apr 04, 2025 -

Mercedes-Benz of Fairfield responded

We're glad to hear you had a positive experience with our service and loaner vehicle. Thank you for choosing Mercedes-Benz of Fairfield.

April 01, 2025

Angelo was absolutely wonderful in all aspects. 5 stars! He greeted me first thing and walked me through the process. He also had the tech troubleshoot an issue and made a great recommendation. More

by Tracymurdochosuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Palange
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Apr 01, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for your review and the 5-star rating. We're happy to hear our team was able to meet your needs at Mercedes-Benz of Fairfield.

April 01, 2025

First Class Professional service with a smile and very efficient with wonderful communication on the status of your vehicle. Shane is a terrific leader. More

by billmacnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Apr 02, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your experience with us. We're happy to hear that our team's service and communication met your expectations.

April 01, 2025

Nice waiting area, always provided services as promised, final price always a little bit lower than quoted More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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Apr 02, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for the positive feedback. We are glad to hear about your experience at Mercedes-Benz of Fairfield.

March 31, 2025

Kept me up to date on the status of my vehicle status throughout the entire process. More

by PSADMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Rodrigues
Report | Print
Mar 31, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for your feedback. We're glad to know our team kept you informed about the status of your vehicle at Mercedes-Benz of Fairfield.

March 24, 2025

Service was efficient and my Service Advisor was very communicative. The service Manager made himself available to answer so e questions I had. Highly recommend this dealership. More

by lbrady02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Rodrigues
Report | Print
February 27, 2025

Friendly and knowledgeable service advisors (especially Angelo). The facility is clean. Regular scheduled maintenance was performed in a timely manner. More

by paskew.aka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
Report | Print
Feb 28, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your positive experience at Mercedes-Benz of Fairfield. We're happy to hear about the service and cleanliness. Wishing you many safe miles ahead.

February 20, 2025

Professional class excellence service and reasonable prices love my 300 glc best car I had in a while I do miss my surround 360 view from my old car alsoa300 More

by jmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
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Feb 20, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your experience with the GLC. It's great to hear that you're enjoying your car and our service at Mercedes-Benz of Fairfield. Wishing you many happy miles ahead.

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