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Mercedes-Benz of Eugene - Service Center
Eugene, OR
83 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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83 Reviews of Mercedes-Benz of Eugene - Service Center
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February 19, 2023
Great service. I love the personal touches they provide and their staff is extremely friendly. I love the personal touches they provide and their staff is extremely friendly. More
by MOLLY.SCURTO
Verified CustomerEmployees Worked With
February 15, 2023
Car needed additinal repair which was to take one additional day apparently after repair was started MB found out they did not have all the parts. Seems like someone should have confirm all parts wer additional day apparently after repair was started MB found out they did not have all the parts. Seems like someone should have confirm all parts were on hand More
by RICK@DUNCANBROWN.COM
Employees Worked With
February 15, 2023
Quick to come to vehicle when you pull in. The check in area being covered is appreciated. Never seen waiting room. Always offered a free shuttle to wherever I want to go and will pick you up The check in area being covered is appreciated. Never seen waiting room. Always offered a free shuttle to wherever I want to go and will pick you up when you ask. They will also pick you up after your vehicle is finished. More
by BGS
February 14, 2023
My 2011 View now runs like a new vehicle, more power and better brakes -- and it only went in for a recall and an A and B service! better brakes -- and it only went in for a recall and an A and B service! More
by DAVIDKCALDERWOOD
Employees Worked With
February 11, 2023
Very caring about my car and myself. I have been doing business with Mercedes Benz of Eugene for many years and will continue in the future. I have been doing business with Mercedes Benz of Eugene for many years and will continue in the future. More
by RGIETTER
Employees Worked With
February 10, 2023
The service department, and the dealership at Mercedes Benz of Eugene rocks. Very professional diligent on time no messing around service with a smile. Benz of Eugene rocks. Very professional diligent on time no messing around service with a smile. More
by JASONASCH
February 10, 2023
Mercedes Benz of Eugene continues to be the best Mercedes dealer I have worked with over the last 45+ years. We have had over a dozen Mercedes and I have dealt with Eugene for over 25 years.. I highly reco dealer I have worked with over the last 45+ years. We have had over a dozen Mercedes and I have dealt with Eugene for over 25 years.. I highly recommend their sales and service. More
by TGENNE
February 10, 2023
The car was done on time and all services completed. Always a good experience at this dealership. Always a good experience at this dealership. More
by CULTUREHOUND
Employees Worked With
February 09, 2023
Very Professional, and courteous. We appreciate the service provided by Mercedes-Benz of Eugene, as the service needs are clearly explained and are addressed. Always top-notch servi We appreciate the service provided by Mercedes-Benz of Eugene, as the service needs are clearly explained and are addressed. Always top-notch service, without failure. Thank you! More
by TFRANZ
February 07, 2023
We dropped off our vehicle about 30 minutes early to Simone Williams and assistant. He thoroughly discussed what we were expecting from the dealership. He called us during the day to ask us about other Simone Williams and assistant. He thoroughly discussed what we were expecting from the dealership. He called us during the day to ask us about other things he found or that we asked about. The vehicle was done hours early and we talked to the same person each time. We were certainly on our way early. All is great. Thank you. More
by Cymmathews
Employees Worked With
