Mercedes-Benz of Eugene - Service Center

Matt was very curteous and took time to answer all my questions. I am very satisfied with the service I received questions. I am very satisfied with the service I received More

Matt is the best! I really depend on him for my older car. The dealership has been great too. My appointments are on time and everyone is friendly, efficient and pro I really depend on him for my older car. The dealership has been great too. My appointments are on time and everyone is friendly, efficient and professional. More

I came in without an appointment and a flat tire. They worked me in and fixed my flat at no charge! They even offered to wash my vehicle. Best dealership I’ve ever known. They worked me in and fixed my flat at no charge! They even offered to wash my vehicle. Best dealership I’ve ever known. More

Excellent service i always love coming to visit. Everyone is so friendly and helpful. You are always willing to do the extra. Everyone is so friendly and helpful. You are always willing to do the extra. More

Shawn in the service department goes above and beyond to fit me in when my car is needing any kind of attention. fit me in when my car is needing any kind of attention. More

Great to work with, I appreciate their professionalism and promptness. Have had good experiences with the service department and promptness. Have had good experiences with the service department More

Outstanding very thoughtful and conscientious. Thank you also for listening to personal desires. See you again. Thank you also for listening to personal desires. See you again. More

My first visit to Mercedes-Benz of Eugene was a positive experience thanks to the stewardship of Sean in the service dept. He was straight-forward in explaining my issue and I had confidence that the correc experience thanks to the stewardship of Sean in the service dept. He was straight-forward in explaining my issue and I had confidence that the correct service was going to be rendered. Sean efficiently handled my warranty policy and provided the correct information. I feel fortunate to have found an honorable service. Thanks again Sean. I will count on your guidance. Richard DeGeorge More

The service writer was not honest with me about the problems with the car. He told me one thing when authorizing the amount, then changed his story when I came to pick up the car. Cost me $1000s to jus problems with the car. He told me one thing when authorizing the amount, then changed his story when I came to pick up the car. Cost me $1000s to just have to redo what they did. More

This is the best dealership I've ever worked with. Shawn Bennett goes above and beyond to make sure my vehicle is taken care of. I use my sprinter van for long travel on work trips and am confident Shawn Bennett goes above and beyond to make sure my vehicle is taken care of. I use my sprinter van for long travel on work trips and am confident with my vehicles performance because I am well taken care of. More