Mercedes-Benz of Eugene - Service Center
Eugene, OR
87 Reviews of Mercedes-Benz of Eugene - Service Center
Great customer service, Matt is a fave! Always making sure my needs are met. Always nice to have my car spiffed up before they return it as well! Always making sure my needs are met. Always nice to have my car spiffed up before they return it as well! More
Shawn is really consistent and helpful when I come in for maintenance. I drive from Bend and so getting service done same day is crucial. The team does a great job making sure I get great care and am safe maintenance. I drive from Bend and so getting service done same day is crucial. The team does a great job making sure I get great care and am safe on the road. More
Great service and great customer service. My car is running great and they return it super clean. My car is running great and they return it super clean. More
Jayson is excellent in explaining issues and correction path! Work was done on time and complete path! Work was done on time and complete More
Great service and staff. Helpful, knowledgeable, prompt. My SUV was washed and cleaned and looked great when I picked it. Helpful, knowledgeable, prompt. My SUV was washed and cleaned and looked great when I picked it. More
Brought my Sprinter in for its regular annual service, they also repaired a recently burned out headlight and some rodent damaged insulation in the engine compartment. It's a no-hassle experience going th they also repaired a recently burned out headlight and some rodent damaged insulation in the engine compartment. It's a no-hassle experience going there, and I really appreciate the good work they do for me. I will continue to use them for all my Sprinter service needs. More
I've purchased cars from dealers where I wouldn't use their service their service department because I didn't trust them. I've purchased several several Mercedes from MB of E. No pressure. Totally ple their service their service department because I didn't trust them. I've purchased several several Mercedes from MB of E. No pressure. Totally pleasant experience, every time. Service department is excellent. Matt is easy to work with and efficient. More
excellent service all around keep up the good work great place to take your car place to take your car More
Jason continues to provide excellent customer service and support and the technicians very efficient and skilled with their diagnostics and repairs. Although I could find local mechanics who would do th and support and the technicians very efficient and skilled with their diagnostics and repairs. Although I could find local mechanics who would do the work for less, I trust Jason and his team to provide the most reliable and skilled service available for my Sprinter Van. I also appreciate MB of Eugene to provide a loanwe since I come 2 hrs away for their service. Thank you! More
The service department of Eugene's Mercedes Benz met our every need! The team met us immediately upon drive-up, their greeting was extremely courteous and friendly. They listened to our needs, explained th every need! The team met us immediately upon drive-up, their greeting was extremely courteous and friendly. They listened to our needs, explained the work that needed to be done. And most importantly - they fulfilled all tasks correctly the first time. Well done. We also very much appreciated the absolutely clean car that was returned to us!!! More