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Mercedes-Benz of Eugene - Service Center
Eugene, OR
87 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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87 Reviews of Mercedes-Benz of Eugene - Service Center
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March 13, 2024
Amazing service! Timely response and great care from Shawn Bennett as helped ensure our visit was a success. Given an upcoming trip we needed a quick turnaround and h Timely response and great care from Shawn Bennett as helped ensure our visit was a success. Given an upcoming trip we needed a quick turnaround and he was able to make sure it happened. Much appreciated! More
by jeff_ehleringer
Employees Worked With
February 01, 2024
Matthew and the team are amazing. They are accommodating always since I live out of town and are always responsive to my requests. They are accommodating always since I live out of town and are always responsive to my requests. More
by Coastal Bird
Employees Worked With
January 25, 2024
It was 2pm and I did not have an appointment. Shawn’s approach was friendly and professional! My service requirements were addressed. The shuttle service was very convenient. My impression…extrem Shawn’s approach was friendly and professional! My service requirements were addressed. The shuttle service was very convenient. My impression…extremely favorable and I will return. More
by Steve
Employees Worked With
December 30, 2023
Mathew is very kind & wants all to go well. My problem every time I come it’s always expensive even tho I bought help. & had zero problems. Love the car but don’t love the expense I told M My problem every time I come it’s always expensive even tho I bought help. & had zero problems. Love the car but don’t love the expense I told Mathew all of this HE listened & said He understood 🙃 More
by d2knecht
Employees Worked With
December 26, 2023
Friendly, due a great job! ! First class place. This is my 3rd car from them. Will get another one ! First class place. This is my 3rd car from them. Will get another one More
by Bfish1
Employees Worked With
December 23, 2023
Excellent and friendly service! Comfortable waiting area with a tv and snacks. Shuttle service was great! Thank you so much! Comfortable waiting area with a tv and snacks. Shuttle service was great! Thank you so much! More
by Molgould
December 19, 2023
friendly, helpful, worked with me to get a loaner when needed and transferred our car for us needed and transferred our car for us More
by dawger
December 19, 2023
Excellent dealer, cares about the customer and does a good job. Takes care of the car. good job. Takes care of the car. More
by holleran
Employees Worked With
December 13, 2023
Mercedes Benz of Eugene went above and beyond to work us in and back on the road for home. in and back on the road for home. More
by Roy
December 13, 2023
Had added maintenance that need to be so beyond the scheduled maintenance. Was done all in the same day by 5:00 PM scheduled maintenance. Was done all in the same day by 5:00 PM More
by russ
Employees Worked With
