Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Eugene - Service Center
Eugene, OR
83 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
83 Reviews of Mercedes-Benz of Eugene - Service Center
Sort by
December 26, 2023
Friendly, due a great job! ! First class place. This is my 3rd car from them. Will get another one ! First class place. This is my 3rd car from them. Will get another one More
by Bfish1
Employees Worked With
December 23, 2023
Excellent and friendly service! Comfortable waiting area with a tv and snacks. Shuttle service was great! Thank you so much! Comfortable waiting area with a tv and snacks. Shuttle service was great! Thank you so much! More
by Molgould
December 19, 2023
friendly, helpful, worked with me to get a loaner when needed and transferred our car for us needed and transferred our car for us More
by dawger
December 19, 2023
Excellent dealer, cares about the customer and does a good job. Takes care of the car. good job. Takes care of the car. More
by holleran
Employees Worked With
December 13, 2023
Mercedes Benz of Eugene went above and beyond to work us in and back on the road for home. in and back on the road for home. More
by Roy
December 13, 2023
Had added maintenance that need to be so beyond the scheduled maintenance. Was done all in the same day by 5:00 PM scheduled maintenance. Was done all in the same day by 5:00 PM More
by russ
Employees Worked With
November 27, 2023
I've had my SL500 in for service work a few times and each time Matthew and the shop guys get in and get the job done. I will continue to use their services as needed. each time Matthew and the shop guys get in and get the job done. I will continue to use their services as needed. More
by elchev70
Employees Worked With
November 17, 2023
Always provides personal service in a timely and cordial manner. Have been a customer since 2003 and hopefully will continue this quality relationship. manner. Have been a customer since 2003 and hopefully will continue this quality relationship. More
by Roseta
November 01, 2023
I live in Bend and have my Sprinter serviced here. I'm still establishing a long-term relationship with the dealership, but my experiences are positive and I've been well taken care of. Nearly all I'm still establishing a long-term relationship with the dealership, but my experiences are positive and I've been well taken care of. Nearly all of that is because of Shawn's skilled handling of a few weird snafus and his communication style; transparent, direct, consistent, and proactive. I fully trust I'll get excellent care here and that Shawn understands any worries and concerns I might have in advance. It feels amazing to have that trusting relationship with any business and Shawn specifically. I'll keep coming back. More
by AJD
Verified CustomerEmployees Worked With
October 30, 2023
I could not have asked for a better experience than the one we had with Jason. Amazing! one we had with Jason. Amazing! More
by Mikeandlyndaturner
Employees Worked With
