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Mercedes-Benz of Eugene - Service Center
Eugene, OR
83 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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83 Reviews of Mercedes-Benz of Eugene - Service Center
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May 10, 2024
Excellent service delivered efficiently and on time. Everyone working there is very courteous and friendly. Everyone working there is very courteous and friendly. More
by cbcarmony
Employees Worked With
May 09, 2024
First visit after moving to Eugene. The facility is clean, well maintained, and the staff is knowledgeable and friendly The facility is clean, well maintained, and the staff is knowledgeable and friendly More
by ejoepan
Employees Worked With
April 19, 2024
Great service on our RV Thorough and quicker than the estimated time. Sean the service adviser was particularly attentive and helpful. His explanations were clear and very helpful. Would definitely recom estimated time. Sean the service adviser was particularly attentive and helpful. His explanations were clear and very helpful. Would definitely recommend this service department to anyone More
by daniel
Employees Worked With
April 10, 2024
1st time customer. I was treated fairly and courteously.Nothing was promised however the work was done that day and within budget.I would recommend this Dealership. I was treated fairly and courteously.Nothing was promised however the work was done that day and within budget.I would recommend this Dealership. More
by shaneak1
Employees Worked With
April 09, 2024
Was met as I pulled into the staging area, answered some questions and they got right on it. Was a simple update they performed and a quick wash , very easy and as always treated very well. questions and they got right on it. Was a simple update they performed and a quick wash , very easy and as always treated very well. More
by rmath82058
March 19, 2024
Great service, Sean was very helpful. My Car was ready when promised. Was washed and clean My Car was ready when promised. Was washed and clean More
by Gloriatyree
Employees Worked With
March 13, 2024
Amazing service! Timely response and great care from Shawn Bennett as helped ensure our visit was a success. Given an upcoming trip we needed a quick turnaround and h Timely response and great care from Shawn Bennett as helped ensure our visit was a success. Given an upcoming trip we needed a quick turnaround and he was able to make sure it happened. Much appreciated! More
by jeff_ehleringer
Employees Worked With
February 01, 2024
Matthew and the team are amazing. They are accommodating always since I live out of town and are always responsive to my requests. They are accommodating always since I live out of town and are always responsive to my requests. More
by Coastal Bird
Employees Worked With
January 25, 2024
It was 2pm and I did not have an appointment. Shawn’s approach was friendly and professional! My service requirements were addressed. The shuttle service was very convenient. My impression…extrem Shawn’s approach was friendly and professional! My service requirements were addressed. The shuttle service was very convenient. My impression…extremely favorable and I will return. More
by Steve
Employees Worked With
December 30, 2023
Mathew is very kind & wants all to go well. My problem every time I come it’s always expensive even tho I bought help. & had zero problems. Love the car but don’t love the expense I told M My problem every time I come it’s always expensive even tho I bought help. & had zero problems. Love the car but don’t love the expense I told Mathew all of this HE listened & said He understood 🙃 More
by d2knecht
Employees Worked With
