Mercedes-Benz of Eugene - Service Center

I always have excellent service from this dealership. Very knowledgeable and accommodating. Would highly recommend using them for your service needs. Very knowledgeable and accommodating. Would highly recommend using them for your service needs. More

I’m very satisfied with my visit to the dealership, They did an excellent job They even cleaned my car inside and out Also they provided me with a ride home back and forth Excellent job Mercedes Benz did an excellent job They even cleaned my car inside and out Also they provided me with a ride home back and forth Excellent job Mercedes Benz team!! More

Jason has always been upfront and professional and goes beyond to assist in my service needs on my class c coach. I live on the coast and typically have to spend the night before my appointment and Jason beyond to assist in my service needs on my class c coach. I live on the coast and typically have to spend the night before my appointment and Jason always tries to accommodate getting work done in a timely fashion. He’s very knowledgeable on sprinter vans which is a plus. More

What i truly love about this dealership, everyone is friendly, helpful and patient. Thank you. friendly, helpful and patient. Thank you. More

I have always found that Jason of Mercedes-Benz Eugene has been knowledgeable and extremely honest with the work that I need to have done. I trust him and the dealership completely has been knowledgeable and extremely honest with the work that I need to have done. I trust him and the dealership completely More

Very responsive and knowledgeable. Matt is able to explain everything related to our S550. Thank you Matt! Matt is able to explain everything related to our S550. Thank you Matt! More

Jason has always welcome us and been professional while taking care of our vehicle. When we had an emergency during a vacation they got us in an out in record time. taking care of our vehicle. When we had an emergency during a vacation they got us in an out in record time. More

They used be very committed to providing exceptional service where I was proud to tell people about. They have failed me. Not much communication and I don’t pull have never let a customer go home with service where I was proud to tell people about. They have failed me. Not much communication and I don’t pull have never let a customer go home with a dirty car. I’m not happy when I found sap on my hood and windshield. Super disappointed My expectations were too high for spending nearly $4k on my last visit? More

It took two days to do a two hour job. They knew I was without a vehicle I only had One vehicle and needed my car fixed quickly. there was lousy communication. And the representative was a They knew I was without a vehicle I only had One vehicle and needed my car fixed quickly. there was lousy communication. And the representative was a little condescending. More

Very helpful was able to fill in when I dropped off my car for service car for service More