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Mercedes-Benz of Eugene

Eugene, OR

4.7
103 Reviews
Welcome to Mercedes-Benz of Eugene Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family. We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily. The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more. At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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2200 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 103 reviews

February 20, 2023

Easton and the whole team at Mercedes Benz Eugene gave exceptional customer service. We would highly recommend them. They seem like a smaller lot but really that’s the best part about it. Everyone we enco More

by Abby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Easton Easterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Mercedes-Benz of Eugene responded

Thank you for the review, Abby! We are so glad to hear that you had a successful experience working with Easton and the Mercedes-Benz of Eugene team. Drive safely, and we hope to see you back again down the road!

February 20, 2023

Easton is a pleasure to work with and knows the products which was helpful to make a decision. MB of Eugene is my favorite dealership because they are led by a GM/owner that embodies integrity and supports More

by AFoglio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Easton Easterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Ivey
Feb 21, 2023 -

Mercedes-Benz of Eugene responded

This is great to hear! Thank you for your kind words regarding Easton and our team. We appreciate your business and support and hope to continue business with you in the future. Until next time, safe travels from your friends at Mercedes-Benz of Eugene.

February 19, 2023

Great service. I love the personal touches they provide and their staff is extremely friendly. More

by MOLLY.SCURTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Mercedes-Benz of Eugene responded

It was our pleasure to assist you! Thank you from all of us here at Mercedes-Benz of Eugene!

February 15, 2023

I have been buying cars from this dealership for over 20 years. They are honest and dependable. I would never go anywhere else to purchase a new or used vehicle. More

by Mindy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Britton, Ralph Parshall, Amber Ivey, Robert Wilson
Feb 16, 2023 -

Mercedes-Benz of Eugene responded

Mindy, thank you for the review! We appreciate your business and hope to see you back again at Mercedes-Benz of Eugene. Safe travels!

February 15, 2023

Quick to come to vehicle when you pull in. The check in area being covered is appreciated. Never seen waiting room. Always offered a free shuttle to wherever I want to go and will pick you up More

by BGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Mercedes-Benz of Eugene responded

Thank you for sharing your feedback with the Mercedes-Benz of Eugene team. We appreciate your business and are glad our services are reliable. Until next time!

February 15, 2023

Car needed additinal repair which was to take one additional day apparently after repair was started MB found out they did not have all the parts. Seems like someone should have confirm all parts wer More

by RICK@DUNCANBROWN.COM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Mercedes-Benz of Eugene responded

I am disappointed to see we fell short of our five-star expectations. I understand that having to return for service is frustrating, and I apologize that we did not have the part on hand. We always strive to get the job done on time. Please reach out if there is anything I can do in the meantime to assist you further. Thank you, Wyatt Stoppard - Service Manager - 541-687-8888

February 14, 2023

My 2011 View now runs like a new vehicle, more power and better brakes -- and it only went in for a recall and an A and B service! More

by DAVIDKCALDERWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Mercedes-Benz of Eugene responded

Thanks for the great review of Mercedes-Benz of Eugene, David. We are thrilled to hear that your vehicle is running like new!

February 13, 2023

It is rare to meet a sales person as good as Easton! He exceeded our expectations! The entire staff was friendly and communicated with us in a timely manner. More

by kkwaterhouse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Easton Easterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Finance Manager was also helpful, Robert Wilson
Feb 14, 2023 -

Mercedes-Benz of Eugene responded

It's great to hear that Easton took such great care of you! Thank you for choosing Mercedes-Benz of Eugene and for sharing your experience. Safe travels ahead!

February 13, 2023

Had a wonderful experience buying a vehicle remotely. Easton was more than happy to take additional pictures and videos, and made the process easy. More

by Mhud33185
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Easton Easterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Eugene responded

We're delighted Easton stepped up to the plate to assist with your remote purchase. This is the kind of feedback we love to receive and will gladly pass along your kudos. Enjoy the new ride and thanks for choosing Mercedes-Benz of Eugene!

February 11, 2023

Very caring about my car and myself. I have been doing business with Mercedes Benz of Eugene for many years and will continue in the future. More

by RGIETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Mercedes-Benz of Eugene responded

Thank you for always choosing us. We truly appreciate it.

Feb 13, 2023 -

Mercedes-Benz of Eugene responded

It means so much to us to see your review! Thanks from the team at Mercedes-Benz of Eugene! Safe travels!