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Mercedes-Benz of Eugene
Eugene, OR
107 Reviews
Welcome to Mercedes-Benz of Eugene
Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family.
We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily.
The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more.
At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 PM - 5:00 AM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 107 reviews
July 16, 2023
My first visit to Mercedes-Benz of Eugene was a positive experience thanks to the stewardship of Sean in the service dept. He was straight-forward in explaining my issue and I had confidence that the correc experience thanks to the stewardship of Sean in the service dept. He was straight-forward in explaining my issue and I had confidence that the correct service was going to be rendered. Sean efficiently handled my warranty policy and provided the correct information. I feel fortunate to have found an honorable service. Thanks again Sean. I will count on your guidance. Richard DeGeorge More
by thefortyniner
Employees Worked With
June 01, 2023
The service writer was not honest with me about the problems with the car. He told me one thing when authorizing the amount, then changed his story when I came to pick up the car. Cost me $1000s to jus problems with the car. He told me one thing when authorizing the amount, then changed his story when I came to pick up the car. Cost me $1000s to just have to redo what they did. More
by Truckeesailor
Employees Worked With
May 24, 2023
This is the best dealership I've ever worked with. Shawn Bennett goes above and beyond to make sure my vehicle is taken care of. I use my sprinter van for long travel on work trips and am confident Shawn Bennett goes above and beyond to make sure my vehicle is taken care of. I use my sprinter van for long travel on work trips and am confident with my vehicles performance because I am well taken care of. More
by nelson.ad05
May 10, 2023
I returned to MB Eugene after my last mercedes was totaled in an accident They have always treated me with courtesy and respect and I appreciate their good service. totaled in an accident They have always treated me with courtesy and respect and I appreciate their good service. More
by Lbshubert
Employees Worked With
May 09, 2023
I was able to buy my car easily through a series of texts and emails. The process was pretty simple. and emails. The process was pretty simple. More
by brooke.gu3
Employees Worked With
March 28, 2023
Easton helped with the entire buying process of my new Mercedes. From looking at various models with him to working with their finance department - the experience was seamless. Highly recommend! Mercedes. From looking at various models with him to working with their finance department - the experience was seamless. Highly recommend! More
by omonjaras
Employees Worked With
March 07, 2023
Staff is Professional, dealership clean, good selection of cars, there was no pressure to buy of cars, there was no pressure to buy More
by kriskelso7
March 05, 2023
Always extremely attentive and expedient. I have another car so I was not in a rush to get my Mercedes back from service. I have another car so I was not in a rush to get my Mercedes back from service. More
by SUSAN34
Verified CustomerMarch 05, 2023
They got my car in promptly, and did an excellent job with the work they performed. Jason kept us informed as to the progress. with the work they performed. Jason kept us informed as to the progress. More
by YLWLAB4ME
Employees Worked With
February 28, 2023
Easton was incredibly helpful in getting my MercedesMe App account set up and connected to my car. Thanks Easton! App account set up and connected to my car. Thanks Easton! More
by samantha.snyder
Employees Worked With
