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Mercedes-Benz of Eugene
Eugene, OR
103 Reviews
Welcome to Mercedes-Benz of Eugene
Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family.
We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily.
The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more.
At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 103 reviews
September 18, 2023
Matt is the best! I really depend on him for my older car. The dealership has been great too. My appointments are on time and everyone is friendly, efficient and pro I really depend on him for my older car. The dealership has been great too. My appointments are on time and everyone is friendly, efficient and professional. More
by JUDYMORTIMORE
Verified CustomerEmployees Worked With
September 16, 2023
I came in without an appointment and a flat tire. They worked me in and fixed my flat at no charge! They even offered to wash my vehicle. Best dealership I’ve ever known. They worked me in and fixed my flat at no charge! They even offered to wash my vehicle. Best dealership I’ve ever known. More
by DHAKKO
September 16, 2023
Great to work with, I appreciate their professionalism and promptness. Have had good experiences with the service department and promptness. Have had good experiences with the service department More
by ELLE_BROOKS
Employees Worked With
September 16, 2023
Excellent service i always love coming to visit. Everyone is so friendly and helpful. You are always willing to do the extra. Everyone is so friendly and helpful. You are always willing to do the extra. More
by BELMARCOLA1
Employees Worked With
September 16, 2023
Shawn in the service department goes above and beyond to fit me in when my car is needing any kind of attention. fit me in when my car is needing any kind of attention. More
by MEGSKIPPER84
Employees Worked With
September 15, 2023
Outstanding very thoughtful and conscientious. Thank you also for listening to personal desires. See you again. Thank you also for listening to personal desires. See you again. More
by VITUMSVS
July 16, 2023
My first visit to Mercedes-Benz of Eugene was a positive experience thanks to the stewardship of Sean in the service dept. He was straight-forward in explaining my issue and I had confidence that the correc experience thanks to the stewardship of Sean in the service dept. He was straight-forward in explaining my issue and I had confidence that the correct service was going to be rendered. Sean efficiently handled my warranty policy and provided the correct information. I feel fortunate to have found an honorable service. Thanks again Sean. I will count on your guidance. Richard DeGeorge More
by thefortyniner
Employees Worked With
June 01, 2023
The service writer was not honest with me about the problems with the car. He told me one thing when authorizing the amount, then changed his story when I came to pick up the car. Cost me $1000s to jus problems with the car. He told me one thing when authorizing the amount, then changed his story when I came to pick up the car. Cost me $1000s to just have to redo what they did. More
by Truckeesailor
Employees Worked With
May 24, 2023
This is the best dealership I've ever worked with. Shawn Bennett goes above and beyond to make sure my vehicle is taken care of. I use my sprinter van for long travel on work trips and am confident Shawn Bennett goes above and beyond to make sure my vehicle is taken care of. I use my sprinter van for long travel on work trips and am confident with my vehicles performance because I am well taken care of. More
by nelson.ad05
May 10, 2023
I returned to MB Eugene after my last mercedes was totaled in an accident They have always treated me with courtesy and respect and I appreciate their good service. totaled in an accident They have always treated me with courtesy and respect and I appreciate their good service. More
by Lbshubert
Employees Worked With
