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Mercedes-Benz of Eugene

Eugene, OR

4.7
103 Reviews
Welcome to Mercedes-Benz of Eugene Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family. We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily. The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more. At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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2200 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 103 reviews

October 05, 2023

Shawn is really consistent and helpful when I come in for maintenance. I drive from Bend and so getting service done same day is crucial. The team does a great job making sure I get great care and am safe More

by nelson.ad05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Mercedes-Benz of Eugene responded

Thank you for the 5-star rating! We're glad to know that Shawn and our team at Mercedes-Benz of Eugene have been able to provide you with helpful service. We'll see you next time! Have a great ride!

October 03, 2023

Great service and great customer service. My car is running great and they return it super clean. More

by A.Pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Mercedes-Benz of Eugene responded

Thank you for your kind words. Our team is working to be the Best in our industry !! Ralph Parshall General Manager

September 28, 2023

Jayson is excellent in explaining issues and correction path! Work was done on time and complete More

by GOVERGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gunner, Ralph Parshall
Oct 04, 2023 -

Mercedes-Benz of Eugene responded

Thank you, Jason works hard to me your expectations daily. Regards, Ralph Parshall General Manager

September 23, 2023

Great service and staff. Helpful, knowledgeable, prompt. My SUV was washed and cleaned and looked great when I picked it. More

by RAYMOND.NEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Parshall, Wyatt Stoppard
Sep 25, 2023 -

Mercedes-Benz of Eugene responded

We are happy to help you. thank you for choosing us. Wyatt Stoppard Parts and Service Director

Oct 04, 2023 -

Mercedes-Benz of Eugene responded

Mr. Nehl, Thank you for your response and your trust in what we do. Best regards, Ralph Parshall General Manager

September 23, 2023

Brought my Sprinter in for its regular annual service, they also repaired a recently burned out headlight and some rodent damaged insulation in the engine compartment. It's a no-hassle experience going th More

by jimswirz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Mercedes-Benz of Eugene responded

We are delighted to serve you and look forward to your next visit. Wyatt Stoppard Parts and Service Director

September 23, 2023

I've purchased cars from dealers where I wouldn't use their service their service department because I didn't trust them. I've purchased several several Mercedes from MB of E. No pressure. Totally ple More

by JAZZMEOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Mercedes-Benz of Eugene responded

Thank you for giving us the chance to earn your trust. Matt is a great ambassador for our company and we are happy to hear he takes such good care of you. see you next time. Wyatt Stoppard Parts and Service Director

September 22, 2023

excellent service all around keep up the good work great place to take your car More

by ANIMALGIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Mercedes-Benz of Eugene responded

Thank you for the endorsement. I am glad you choose us to service your vehicle. Wyatt Stoppard Parts and Service Director

September 22, 2023

Jason continues to provide excellent customer service and support and the technicians very efficient and skilled with their diagnostics and repairs. Although I could find local mechanics who would do th More

by STERNBERGJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Mercedes-Benz of Eugene responded

Jason is a valuable asset to our company. We are pleased to know that you are in good hands when you come here. Keep an eye out in your mail/email as we send coupons for service to our loyal customers. Wyatt Stoppard Parts and Service Director

September 21, 2023

The service department of Eugene's Mercedes Benz met our every need! The team met us immediately upon drive-up, their greeting was extremely courteous and friendly. They listened to our needs, explained th More

by ATMCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Mercedes-Benz of Eugene responded

We love what we do and it is nice when we get such great feedback that reflects our efforts. Thank you for your business. Wyatt Stoppard Parts and Service Director

September 19, 2023

Matt was very curteous and took time to answer all my questions. I am very satisfied with the service I received More

by MLORENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Mercedes-Benz of Eugene responded

Thank you for choosing Mercedes Benz of Eugene. We are happy to help you with your vehicle needs and are very glad to hear Matt takes such great care of you. Wyatt Stoppard Service and Parts Director

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