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Mercedes-Benz of Eugene

Eugene, OR

4.8
107 Reviews
Welcome to Mercedes-Benz of Eugene Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family. We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily. The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more. At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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2200 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 107 reviews

December 19, 2023

Excellent dealer, cares about the customer and does a good job. Takes care of the car. More

by holleran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Mercedes-Benz of Eugene responded

Thank you for your kind words and five-star rating! We look forward to seeing you again! - Mercedes-Benz of Eugene

December 13, 2023

Mercedes Benz of Eugene went above and beyond to work us in and back on the road for home. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Mercedes-Benz of Eugene responded

Roy, thank you so much for the kind review. We're glad to hear our Mercedes-Benz of Eugene team could exceed your expectations and get you back on the road! Safe travels and thanks again!

December 13, 2023

Had added maintenance that need to be so beyond the scheduled maintenance. Was done all in the same day by 5:00 PM More

by russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Mercedes-Benz of Eugene responded

Hi Russ! We're glad to know that we could accommodate your additional maintenance needs efficiently at Mercedes-Benz of Eugene. Thanks for sharing this positive feedback!

November 27, 2023

I've had my SL500 in for service work a few times and each time Matthew and the shop guys get in and get the job done. I will continue to use their services as needed. More

by elchev70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Mercedes-Benz of Eugene responded

We're glad to know that Matthew and our team at Mercedes-Benz of Eugene have been able to provide you with the necessary service for your Mercedes-Benz SL500. We appreciate your continued trust in us!

November 17, 2023

Always provides personal service in a timely and cordial manner. Have been a customer since 2003 and hopefully will continue this quality relationship. More

by Roseta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Parshall, Amber Ivey
Nov 18, 2023 -

Mercedes-Benz of Eugene responded

Shannon, You are the "Best"... thank you for your long trust ! Ralph

November 01, 2023

I live in Bend and have my Sprinter serviced here. I'm still establishing a long-term relationship with the dealership, but my experiences are positive and I've been well taken care of. Nearly all More

by AJD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Mercedes-Benz of Eugene responded

Hi AJD! We're glad to know that you had positive experiences with us at Mercedes-Benz of Eugene, especially due to Shawn's excellent service. We appreciate your trust and look forward to continuing our relationship in the future!

October 30, 2023

I could not have asked for a better experience than the one we had with Jason. Amazing! More

by Mikeandlyndaturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Mercedes-Benz of Eugene responded

Hi Mike and Lynda! Thank you for leaving us this five-star review and kind words about Jason and our service team at Mercedes-Benz of Eugene! We'll see you next time!

October 27, 2023

Shawn in service was efficient and knowledgeable. The car was serviced as promised, and even received a wash. More

by bsleavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Mercedes-Benz of Eugene responded

Thanks for the shout-out to Shawn! We're glad you had a positive experience at Mercedes-Benz of Eugene and that your car is running smoothly and looking clean!

October 18, 2023

The scope of needed service and repair, and timeline to completion, were clearly stated. The work was completed on time. More

by C350inOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Mercedes-Benz of Eugene responded

We're glad to know that you had a clear and timely service experience at Mercedes-Benz of Eugene. Thanks for trusting us with your vehicle's needs!

October 14, 2023

Jayson was very knowledgeable, he answered all of our questions and addressed are concerns. The dealership was very accommodating and the staff friendly and professional. I would recommend it for future. More

by niccis_salon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Mercedes-Benz of Eugene responded

We're glad to know that Jayson and our team at Mercedes-Benz of Eugene were able to assist you effectively! Thank you for recommending us, we look forward to serving any future needs.

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