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Mercedes-Benz of Eugene

Eugene, OR

4.8
107 Reviews
Welcome to Mercedes-Benz of Eugene Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family. We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily. The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more. At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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2200 Martin Luther King Jr Blvd

Eugene, OR

97401

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Showing 107 reviews

April 10, 2024

1st time customer. I was treated fairly and courteously.Nothing was promised however the work was done that day and within budget.I would recommend this Dealership. More

by shaneak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Mercedes-Benz of Eugene responded

We're so glad to have had the opportunity to serve you at Mercedes-Benz of Eugene. It's great that your first experience with us was a positive one! We appreciate your recommendation and look forward to seeing you again in the future. Take care!

April 09, 2024

Was met as I pulled into the staging area, answered some questions and they got right on it. Was a simple update they performed and a quick wash , very easy and as always treated very well. More

by rmath82058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Powelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Britton Schroeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Ivey
Apr 09, 2024 -

Mercedes-Benz of Eugene responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. We'll see you next time! - Mercedes-Benz of Eugene

March 19, 2024

Great service, Sean was very helpful. My Car was ready when promised. Was washed and clean More

by Gloriatyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Mercedes-Benz of Eugene responded

Hi Gloria! Thank you for leaving us this five-star review and kind words about Sean from our service team at Mercedes-Benz of Eugene! We'll see you next time!

March 13, 2024

Amazing service! Timely response and great care from Shawn Bennett as helped ensure our visit was a success. Given an upcoming trip we needed a quick turnaround and h More

by jeff_ehleringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Mercedes-Benz of Eugene responded

Hi Jeff! We're so glad to know that Shawn was able to provide you with timely and caring service at Mercedes-Benz of Eugene. Safe travels on your upcoming trip!

February 01, 2024

Matthew and the team are amazing. They are accommodating always since I live out of town and are always responsive to my requests. More

by Coastal Bird
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Mercedes-Benz of Eugene responded

Thank you for trusting Matthew & the Mercedes-Benz of Eugene team with your service needs! We're grateful for your continued support and look forward to seeing you next time!

January 25, 2024

It was 2pm and I did not have an appointment. Shawn’s approach was friendly and professional! My service requirements were addressed. The shuttle service was very convenient. My impression…extrem More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Mercedes-Benz of Eugene responded

Hi Steve! It's great to know that Shawn and our team at Mercedes-Benz of Eugene were able to accommodate you so well! We're glad the shuttle service was convenient for you. Looking forward to seeing you again in the future!

December 30, 2023

Mathew is very kind & wants all to go well. My problem every time I come it’s always expensive even tho I bought help. & had zero problems. Love the car but don’t love the expense I told M More

by d2knecht
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mercedes-Benz of Eugene responded

Hi K Necht! Thanks for your feedback! We're glad to know that Mathew was attentive and understanding during your visit to Mercedes-Benz of Eugene. We understand the concerns about costs - we'll do our best to provide value in every service.

December 26, 2023

Friendly, due a great job! ! First class place. This is my 3rd car from them. Will get another one More

by Bfish1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mercedes-Benz of Eugene responded

Thank you for the five-star review and kind words about our sales team at Mercedes-Benz of Eugene! We'll see you next time!

December 23, 2023

Excellent and friendly service! Comfortable waiting area with a tv and snacks. Shuttle service was great! Thank you so much! More

by Molgould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Mercedes-Benz of Eugene responded

Hey Molgould, thank you for the 5-star rating! We're delighted to know you enjoyed our service and amenities at Mercedes-Benz of Eugene. We look forward to serving you again! Have a great ride!

December 19, 2023

friendly, helpful, worked with me to get a loaner when needed and transferred our car for us More

by dawger
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Mercedes-Benz of Eugene responded

We really appreciate you taking the time to leave Mercedes-Benz of Eugene this awesome review, thank you!

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