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Mercedes-Benz of Eugene
Eugene, OR
112 Reviews
Welcome to Mercedes-Benz of Eugene
Whether it is your first time visiting our dealership or you are a satisfied returning client, you can always expect us to provide you with an unparalleled experience. At our dealership, we’re committed to providing quality customer care and to delivering the optimum ownership experience. Our commitment to excellence does not end with the sale. We strive to create lifelong relationships, which is why when you choose Mercedes-Benz of Eugene, we consider you a member of our family.
We’re proud of the premium German engineering and design work that goes into each Mercedes-Benz vehicle we sell, and we’re committed to reflecting that quality in everything we do. This begins with our sales process and it continues with our simple financing process. We’re happy to share that passion with everyone here, too, and we hope you’ll consider checking out exactly what we do daily.
The team at Mercedes-Benz of Eugene is happy to give back to the people and communities around us. Over the years, our community involvement has included support for Sacred Heart Medical Foundation, The Child Center, New Hope Christian College, The Relief Nursery, University of Oregon Foundation, The John G. Shedd Institute for the Arts, and more.
At Mercedes-Benz of Eugene, you can expect to discover an outstanding selection of world-class luxury vehicles, a beautiful showroom, and outstanding customer service, maintenance, and repair work. Our dealership is conveniently located at 2200 Martin Luther King Jr. Blvd in Eugene, OR. Contact us for a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 PM - 5:00 AM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 112 reviews
November 24, 2017
Disrespectful treatment I went there to find out if they have the type of car I am looking for or if tgey can help me to find. One of the sales representative came to me and I went there to find out if they have the type of car I am looking for or if tgey can help me to find. One of the sales representative came to me and was very helpful. I told ehat I am looking for, but they didnt have, so he took my information and told me to call if they have that var avaliable. He was super nice and helpful. Than an other sales representativ (manager level) come to me and he said he found something he can show. He invited to his office and show the car. I had several question so he lost his patience and not replying those wuestions and almost throw me out of his office. I was dressed in gym clothes and also was in a wheelchair and I pulled in with an older car. I think he thought I am not a potential buyes, so he treat me like I never was treated in my whole life and I mean the wrong dispespectuf way. Never will go back there... More
by Janis123
Employees Worked With
N/A
April 30, 2015
I trust the service department 12 year old Sprinter with possible electrical problems: brake and head light fail on same side at the same time. They could have charged me for wh 12 year old Sprinter with possible electrical problems: brake and head light fail on same side at the same time. They could have charged me for who knows what - diagnostics at least. Instead, they changed out the 2 bulbs, DIDN't charge for labor, and even washed the van. You bet I'll be bringing my car in there next time! More
by BlairI
Employees Worked With
Service manager only
