Mercedes-Benz of Escondido

Trevor was exceptional as usual. His attention to time mgmt , customer service, and thoughtful planning, make the service a breeze. His attention to time mgmt , customer service, and thoughtful planning, make the service a breeze. More

Awesome service from start to finish. Easy checkin and checkout by Sean. Professional and informative. Easy checkin and checkout by Sean. Professional and informative. More

Excellent communication from Carlos Sanchez. Extremely nice and took care of my needs. Very friendly and quick service. Thank you Extremely nice and took care of my needs. Very friendly and quick service. Thank you More

Professional with excellent customer service. Future MB purchases will be at this dealership. Thank you! Future MB purchases will be at this dealership. Thank you! More

Great customer service, very attentive. Helped me to get the right service completed and found a loaner for me. Helped me to get the right service completed and found a loaner for me. More

Victoria was friendly and efficient and service was done promptly. Windshield wiper fluid had been topped off the day before service but I was charged for it. It was a minimal charge but ........ promptly. Windshield wiper fluid had been topped off the day before service but I was charged for it. It was a minimal charge but ........ More

Sean made an appointment with me quickly, relayed recommendations on work quickly, and delivered the car when promised. recommendations on work quickly, and delivered the car when promised. More

They never have loaner cars available and they wanted to charge me $550 to determine why my check washer fluid light won’t go off. My car is still under warranty so that seems outrageous. I will be tradin charge me $550 to determine why my check washer fluid light won’t go off. My car is still under warranty so that seems outrageous. I will be trading my car in for a Lexus within the next year and going back to Lexus Escondido. They have outstanding customer service. Mercedes of Escondido should take note. More

Professional and helpful. Always easy to schedule an appointment. It is a great dealer and maintenance shop Always easy to schedule an appointment. It is a great dealer and maintenance shop More

Sean was efficient and responsive. The work was done timely and well. Only criticism was loaner had about 3/16's tank with expectation I return it as such. Low fuel light was on by The work was done timely and well. Only criticism was loaner had about 3/16's tank with expectation I return it as such. Low fuel light was on by the time I got home. Dealership should just fill it up. More