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Mercedes-Benz of Elmbrook - Service Center

Waukesha, WI

4.7
74 Reviews

74 Reviews of Mercedes-Benz of Elmbrook - Service Center

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July 15, 2023

Always a pleasure to do business with Zach, a Porsche service representative. He gets the job done as promised every time. More

by CHUCK.HARDINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zarder
July 14, 2023

Once the part finally came in service was great. But it take months to come in and the problem was constant. Happy they were finally able to get it fixed. Thank You More

by BBIERCE5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Car service not good. Couldn’t get ride to pick up car. Loaner policy change makes 80 percent of prior loaner customers dissatisfied More

by JSCANTIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Excellent customer service, friendly and knowledgeable team in a great atmosphere. We highly recommended this dealership and service center. More

by KIMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Mackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ferrille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivory Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Reimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V Levetzow
July 14, 2023

Mercedes Benz of Elmbrook gets it! I was treated like royalty! Very responsive Service Team and I greatly appreciated the video inspection on my car! Thank you! More

by jdm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ferrille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Reimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry the Dealer Manager - Great guy!
July 13, 2023

Fast, efficient, professional, offered water coffee and snacks. Nice that service was included with vehicle purchase. More

by cpsava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Zack Waters was excellent as usual in providing the best service to me and my Porsche 911. He was very clear and thorough n his explanations. The service was very fast too. More

by MAJEED.HAYAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Waters (Porsche Service)
July 11, 2023

Thanks Nice job and quick and polite. Appreciated loaner car and being allowed to keep it over night due to personal schedule More

by bret.ballinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

It's always a pleasure doing business with Mercedes Benz of Elmbrook whether I'm purchasing or having my vehicle serviced. Prompt, kind and courteous service. It's always a Team effort with the entire staff More

by KRISTAL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Andy was awesome to work with. He went above and beyond expectations! Would go there again! Thanks Andy More

by MORGENROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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