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Mercedes-Benz of Elmbrook
Waukesha, WI
302 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 302 reviews
October 16, 2024
Excellent experience as always. I have purchased several mercedes over the years. Sunny Handa has been so delightful. He is professional, kind and never pushy in any way. He has I have purchased several mercedes over the years. Sunny Handa has been so delightful. He is professional, kind and never pushy in any way. He has made my last few purchases even more special (ex: added flower holder on dash when I said I missed my "beetle" and flower vase.) I enjoy coming to the Waukesha location. Fun and never stressful. Brandon in service also awesome. More
by tarad
October 10, 2024
I recently ordered a a car from Mercedes-Benz of Elmbrook. I had a fantastic experience because of my salesperson, Prashant "Sunny" Handa. Sunny's knowledge, professionalism, enthusiasm, and genuine Elmbrook. I had a fantastic experience because of my salesperson, Prashant "Sunny" Handa. Sunny's knowledge, professionalism, enthusiasm, and genuineness made this purchasing experience truly first class! More
by lori.a.baez
Employees Worked With
October 10, 2024
Me and my wife did not have a good experience 11 months ago when we bought two vehicles from mercedes. We were not going to buy anymore vehicles from mercedes until we met Sunny Handa. The level of honesty ago when we bought two vehicles from mercedes. We were not going to buy anymore vehicles from mercedes until we met Sunny Handa. The level of honesty and professionalism Mr. Handa showed us was unmatched from our first experience and lead us to buying two more vehicles from mercedes. More
by Joshua
Verified CustomerOctober 06, 2024
Very professional and helpful. Great job of answering questions and attentive to needs of customer. Great job of answering questions and attentive to needs of customer. More
by LWOLCOTT1967
Employees Worked With
September 26, 2024
Sunny was amazing to work with! I love my new car. Great communication and supportive sales process. Everything was great! I love my new car. Great communication and supportive sales process. Everything was great! More
by Brittanyjolson
Employees Worked With
September 20, 2024
Very friendly and professional . Pleasant to interact with, best Porsche sales person we talked to. Pleasant to interact with, best Porsche sales person we talked to. More
by verdeep1135
Employees Worked With
September 04, 2024
Everyone was very friendly. The test driving experience was easy and the car buying process was quick. The test driving experience was easy and the car buying process was quick. More
by KRISTINE.SCHRAUFNAGEL
September 02, 2024
It was a great transition between sales and leasing. Kept it simple for the customer. Thank you! Kept it simple for the customer. Thank you! More
by RLS
Employees Worked With
September 02, 2024
Jim was extremely helpful in working with and guiding us in selecting the right model in selecting the right model More
by RICKFULLINGTON
Employees Worked With
September 01, 2024
Pleasant experience and nice doing business with Jeff. He was informative patient and listened to us. Would recommend anytime. Thanks. He was informative patient and listened to us. Would recommend anytime. Thanks. More
by ANDY.MALCOLM
Employees Worked With
