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Mercedes-Benz of Elmbrook
Waukesha, WI
300 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 300 reviews
November 19, 2024
Addressed an issue quickly. Great communication and service. Appreciate the emphasis on transparency and lack of typical sales tactics. Great communication and service. Appreciate the emphasis on transparency and lack of typical sales tactics. More
by christopher.koblosky
November 19, 2024
Raj is very professional and is very straightforward. He made my buying experience seemless. I would highly recommend him for your next purchase. He made my buying experience seemless. I would highly recommend him for your next purchase. More
by Hunamau
Employees Worked With
November 19, 2024
Sunny was an excellent sales person. We love our new vehicle and Sunny made our sale so easy and smooth. We love our new vehicle and Sunny made our sale so easy and smooth. More
by Seemi Bajwa
Employees Worked With
November 17, 2024
I found the car I was looking for at MB Elmbrook and they made the entire process quick and easy. Raj was easy to work with, informative and helpful. The transaction went through just as we agreed, as I expe made the entire process quick and easy. Raj was easy to work with, informative and helpful. The transaction went through just as we agreed, as I expected. More
by LBern
Employees Worked With
November 15, 2024
Working with Jim Vanides was an absolute pleasure! He was professional, honest, kind, and dedicated to helping me find the perfect vehicle. His extensive knowledge of Mercedes vehicles truly stood out He was professional, honest, kind, and dedicated to helping me find the perfect vehicle. His extensive knowledge of Mercedes vehicles truly stood out. I'm grateful for Jim's expertise and support, and I couldn't be happier with my C 300! More
by marley satran
Employees Worked With
November 10, 2024
Working with Sunny was amazing! His knowledge of Mercedes as well as his kind demeanor made my car buying experience pure joy. What really has impressed me is the follow up after my His knowledge of Mercedes as well as his kind demeanor made my car buying experience pure joy. What really has impressed me is the follow up after my purchase, he was prompt in answering my questions and checking in to make sure I was happy with my new car…which I most definitely am. More
by kimberly carroll
November 08, 2024
The location was nice and clean and the staff was friendly. Have used them twice. friendly. Have used them twice. More
by shannondclark
Verified CustomerNovember 07, 2024
Raj, The Sprinter guy. Found a unit for me in Washington and made it happen getting it back to Wisconsin. Remained patient while we worked through some issues on our end be Found a unit for me in Washington and made it happen getting it back to Wisconsin. Remained patient while we worked through some issues on our end before taking delivery. Had some issues after taking delivery and Raj remained responsive and helpful. I don't think you'll find this kind of service at very many other places. Definitely gives the Sprinter and Mercedes a +1 in that department vs a Ford/Transit. 10/10 would work with Raj again and hopeful to work with Elmbrook's service department for routine maintenance in the future. More
by Nate
Employees Worked With
