Mercedes-Benz of Elmbrook
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Outstanding Sales Person Excellence most aptly describes my experience at Mercedes Benz of Elmbrook. John Schroedel's expertise and product knowledge, friendly personality, a Excellence most aptly describes my experience at Mercedes Benz of Elmbrook. John Schroedel's expertise and product knowledge, friendly personality, and assistance in helping me find the right vehicle for my needs were definitely outstanding. Throughout the sales process, John went beyond the call of duty, trying to help me find the GLK 350 I finally purchased. He was most patient and considerate as I was examining all of my purchase options and limitations. Without reservation, I would recommend him to my friends looking to purchase a new car. On the other hand, I did not appreciate the presentation of the service extras presented by the office manager. He rushed through the entire process speaking so quickly that much of what he explained was lost in the process. When advised that I needed to take some time to consider these options, he no longer seemed interested. He then proceeded to give me the deadlines to obtain additional maintenance service and seemed somewhat pushy. More
This is my second vehicle that I've purchase from international. Both experiences have been great. I stopped in at 1pm and was out the door before 3pm with my Mercedes. Love this place, and I will international. Both experiences have been great. I stopped in at 1pm and was out the door before 3pm with my Mercedes. Love this place, and I will be back soon. More
This is the 3rd Mercedes that we have purchased from Ivory. She is exceptional at her job! Her knowledge of the product, guidance and follow through have always made the new car process exciting and e Ivory. She is exceptional at her job! Her knowledge of the product, guidance and follow through have always made the new car process exciting and easy. She exemplifies honesty and integrity in every aspect of the purchase and over the years has become a most trusted friend. My husband and I wouldn't even consider buying a Mercedes from anyone other than Ivory. Where she goes . . . We go! Thank you Ivory, Barbara and Jim More
I could not be happier with Elmbrook Mercedes. Nothing was too much trouble, Ivory and Larry patiently answered every question I had. They treated me with respect and I was able to try as many vehicles as was too much trouble, Ivory and Larry patiently answered every question I had. They treated me with respect and I was able to try as many vehicles as I wanted before choosing a GL350. At no point did I feel any pressure to buy, they simply guided me to make a good decision. We will certainly be back for another Mercedes when our daughter is old enough to take my wife's vehicle. Thanks once more, Steve More
Jim and Travis was a pleasure to work with , All my questions, And I had a few ,Were answered . We came to a fair agreement on my 2013 Mercedes Benz E class I would recommend this dealership questions, And I had a few ,Were answered . We came to a fair agreement on my 2013 Mercedes Benz E class I would recommend this dealership More
I am completely satisfied with my experience at Mercedes Benz of Elmbrook! Jason Mayes helped me find the perfect car for me. I was empressed with his technology skills! No matter what time of day it was (a Benz of Elmbrook! Jason Mayes helped me find the perfect car for me. I was empressed with his technology skills! No matter what time of day it was (after work hours or on his day off) he would answer all my questions, either via text, email or online chat. My overall buying experience with Jason Mayes and Mercedes of Elmbrook was a five star plus rating. Very happy with my buy! More
A wonderful experience at Mercedes of Elmbrook, due largely to our sales person Jason Mayes. Professional, courteous, good listener. No hassles, easy as pie. He made us comfortable without being an largely to our sales person Jason Mayes. Professional, courteous, good listener. No hassles, easy as pie. He made us comfortable without being an 'over the top' type. Best buying experience we've had. Sincerely, Tom More
My wife and I were looking for a new luxury SUV. We shopped different brands and a couple of MB dealers in the area. Mercedes-Benz of Elmbrook was very helpful and friendly without the high pressure sa shopped different brands and a couple of MB dealers in the area. Mercedes-Benz of Elmbrook was very helpful and friendly without the high pressure sales of other dealers. Jim Vanides and Larry Mackowski worked with us in person and via email to finalize our purchase. The new car buying experience with Mercedes-Benz of Elmbrook was great and would recommend them to friends and family. More
Great experience . Car arrived exactly as promised and described. Entire experience was smooth and seamless. There is nothing I would of wanted different from this experience other than having to spend described. Entire experience was smooth and seamless. There is nothing I would of wanted different from this experience other than having to spend money. Great product , great service, and follow thru after the sale . Jason Mayes completed the sale and I would highly recommend him if you are looking for a vehicle . More
The arrogance of our youth needs attentiveness, today my wife and I were taught that Mercedes of Elmbrook is NO place to conduct business. The unfortunate individual we had to spend time with was Jason Maye wife and I were taught that Mercedes of Elmbrook is NO place to conduct business. The unfortunate individual we had to spend time with was Jason Mayes, a young man that tried to impress us with his useless knowledge of absolutely nothing. Not once would he acknowledge my wife and the vehicle was for her. We were offended by the youth arrogance he displayed to Andrea and I of not only giving false information of the Mercedes, but how we should feel guilty if we didn't purchase his vehicle. To say "Your wife looks like she deserves to have nice items". What did Jason's statement mean???? More