Mercedes-Benz of Elmbrook

Great Sprinter buying experience I purchased a new 2014 Mercedes Sprinter from JR and Mercedes of Elmbrook. I bought the vehicle sight-unseen and all communication was via. Email, ph I purchased a new 2014 Mercedes Sprinter from JR and Mercedes of Elmbrook. I bought the vehicle sight-unseen and all communication was via. Email, phone, and fed-ex. Price negotiations were easy and fair for both parties, and financing was provided at the agreed upon rate and terms, with very few dealer fees. I live 2,200 miles away, but JR had the sprinter I wanted, and a price that was good. I was very apprehensive to purchase a vehicle from such a great distance, but the vehicle was exactly as described. JR picked me up from my airport hotel, and we spent a few hours going over the operations of the van, and finalizing the paperwork. The van was detailed, filled with diesel, and had a couple nice bonus options provided free of charge. Overall no regrets buying from JR and I would highly recommend them to anybody looking for a sprinter. Nice sized dealership that provides a "less corporate" experience when compared to the huge dealerships where we live. I never had to speak to someone who wasn't either Jeff or JR and both were effective and concise communicators. Very low stress buying experience, especially when the distance is considered. Great van, great dealer, great "salesperson" Van performed excellently with the very long drive home, and provided a nice road trip to break it in. I wish I lived closer, as I would have elmbrook perform all my maintenance as well! Thanks JR More

How It's Done Really impressive on all fronts. Easy to work with. Easy to buy from. Highly professional. A top notch dealer experience, I'd rate above both BMW Really impressive on all fronts. Easy to work with. Easy to buy from. Highly professional. A top notch dealer experience, I'd rate above both BMW and Range Rover. More

Buying car was never such an enjoyable experience Buying car is always a long process and needs lots of patience but I still do not believe that we walked into “Mercedes Benz of Elmbrook” on Friday d Buying car is always a long process and needs lots of patience but I still do not believe that we walked into “Mercedes Benz of Elmbrook” on Friday during work break and by Saturday afternoon I had the car. Thanks to “Jim Vanides” who understood our requirement and showed us exactly the car from the lot that we were looking for, which really saved us lot of time. Paperwork was all completed and on Saturday when we went on our allotted time before we could realize all formalities were done and we were all set to drive our car home. For a change buying car was not long irritating process. Thanks to friendly and approachable environment at ““Mercedes Benz of Elmbrook” More

This by far was my best experience purchasing an automobile. Julia Huhn, my sales person was very personable, knowledgeable, and did not pressure me. The sales manager Tim and the finance officer automobile. Julia Huhn, my sales person was very personable, knowledgeable, and did not pressure me. The sales manager Tim and the finance officer were also great to work with! I highly recommend Julia and Mercedes of Elmbrook, to anyone wishing to have a great experience purchasing a car. More

Outstanding Sales Person Excellence most aptly describes my experience at Mercedes Benz of Elmbrook. John Schroedel's expertise and product knowledge, friendly personality, a Excellence most aptly describes my experience at Mercedes Benz of Elmbrook. John Schroedel's expertise and product knowledge, friendly personality, and assistance in helping me find the right vehicle for my needs were definitely outstanding. Throughout the sales process, John went beyond the call of duty, trying to help me find the GLK 350 I finally purchased. He was most patient and considerate as I was examining all of my purchase options and limitations. Without reservation, I would recommend him to my friends looking to purchase a new car. On the other hand, I did not appreciate the presentation of the service extras presented by the office manager. He rushed through the entire process speaking so quickly that much of what he explained was lost in the process. When advised that I needed to take some time to consider these options, he no longer seemed interested. He then proceeded to give me the deadlines to obtain additional maintenance service and seemed somewhat pushy. More

This is my second vehicle that I've purchase from international. Both experiences have been great. I stopped in at 1pm and was out the door before 3pm with my Mercedes. Love this place, and I will international. Both experiences have been great. I stopped in at 1pm and was out the door before 3pm with my Mercedes. Love this place, and I will be back soon. More

This is the 3rd Mercedes that we have purchased from Ivory. She is exceptional at her job! Her knowledge of the product, guidance and follow through have always made the new car process exciting and e Ivory. She is exceptional at her job! Her knowledge of the product, guidance and follow through have always made the new car process exciting and easy. She exemplifies honesty and integrity in every aspect of the purchase and over the years has become a most trusted friend. My husband and I wouldn't even consider buying a Mercedes from anyone other than Ivory. Where she goes . . . We go! Thank you Ivory, Barbara and Jim More

I could not be happier with Elmbrook Mercedes. Nothing was too much trouble, Ivory and Larry patiently answered every question I had. They treated me with respect and I was able to try as many vehicles as was too much trouble, Ivory and Larry patiently answered every question I had. They treated me with respect and I was able to try as many vehicles as I wanted before choosing a GL350. At no point did I feel any pressure to buy, they simply guided me to make a good decision. We will certainly be back for another Mercedes when our daughter is old enough to take my wife's vehicle. Thanks once more, Steve More

Jim and Travis was a pleasure to work with , All my questions, And I had a few ,Were answered . We came to a fair agreement on my 2013 Mercedes Benz E class I would recommend this dealership questions, And I had a few ,Were answered . We came to a fair agreement on my 2013 Mercedes Benz E class I would recommend this dealership More

I am completely satisfied with my experience at Mercedes Benz of Elmbrook! Jason Mayes helped me find the perfect car for me. I was empressed with his technology skills! No matter what time of day it was (a Benz of Elmbrook! Jason Mayes helped me find the perfect car for me. I was empressed with his technology skills! No matter what time of day it was (after work hours or on his day off) he would answer all my questions, either via text, email or online chat. My overall buying experience with Jason Mayes and Mercedes of Elmbrook was a five star plus rating. Very happy with my buy! More