Mercedes-Benz of Elmbrook

I actually had fun buying my Mercedes from Jim Vanides at Mercedes-Benz of Elmbrook! Jim kept in touch with me for weeks as he looked for just the right car. When a special one came in on trade, he called me Mercedes-Benz of Elmbrook! Jim kept in touch with me for weeks as he looked for just the right car. When a special one came in on trade, he called me immediately. I went to see it and bought it straightaway-- today! I trust this second Mercedes of mine will take care of me just as safely and pleasurably as my first Mercedes did for the past twelve years. More

Idriz Idrizi gave us one of the best car buying experiences we've ever had! My husband and I are still learning how to use everything, but I still get that feeling when I look at my Mercedes warm experiences we've ever had! My husband and I are still learning how to use everything, but I still get that feeling when I look at my Mercedes warming up for me after a long day at the office (LOL). Great dealership! I'll definitely be referring my family and friends. More

No one in Wisconsin comes close Dennis provided the best experience buying a new vehicle that we''ve had over the last 15 years and 7 new vehicles purchased. MB of Elmbrook had, by Dennis provided the best experience buying a new vehicle that we''ve had over the last 15 years and 7 new vehicles purchased. MB of Elmbrook had, by far, the best price and incentives than other MB dealers in Wisconsin were not able to offer. We planed on buying used, but Dennis and MB of Elmbrook made the decision of buying a new Sprinter very easy. Thanks again!!! More

Just purchased my first vehicle from Dennis He listened to what I was looking for and helped me choose the right car for me, a beautiful GLC 300 I would (and already have) recommend him to people I know. I to what I was looking for and helped me choose the right car for me, a beautiful GLC 300 I would (and already have) recommend him to people I know. I will be a return customer, for sure! More

Great experience Bought a certified pre-owned vehicle today from Mercedes Benz of Elmbrook. In addition to absolutely loving the vehicle, the dealership was excellent Bought a certified pre-owned vehicle today from Mercedes Benz of Elmbrook. In addition to absolutely loving the vehicle, the dealership was excellent as well .Hands down the quickest vehicle purchase I have ever been involved in. The salesman Dennis Hackney was very professional and knowledgable about the vehicles. A great guy to work with. Casey Welter who handled the finance portion was very knowledgeable and helpful as well. She explained all of the different warranty and service options and secured a great loan. I would highly recommend the dealership. More

Flun Buying Experience and Great Service Went to Mercedes-Benz of Elmbrook to have the husband's Mercedes CLS 550 A/C serviced. While there, I wanted to take a look at MB SUV's. The salesma Went to Mercedes-Benz of Elmbrook to have the husband's Mercedes CLS 550 A/C serviced. While there, I wanted to take a look at MB SUV's. The salesman, Jim, must have known something about me that I did not know because within a few hours, I signed the paperwork for an MB E400 4Matic and I am enjoying it very much. And, I feel that I got a very good deal!!! And I cannot say enough good things about the service I received from Matthew Huff, the Service Director. I am very happy to know that I can look forward to a very good relationship with him and cannot thank him enough for what he has done for me already. More

Friendly people Friendly people, was helped before even getting inside building. They did the service that it was brought in for and did a safety inspection on auto. Friendly people, was helped before even getting inside building. They did the service that it was brought in for and did a safety inspection on auto. More

Terrific experience purchasing ELW and PPM I could not be happier with Jason Mayes on my recent purchase of ELW and PPM. I strongly recommend Jason to anyone who is planning to purchase extend I could not be happier with Jason Mayes on my recent purchase of ELW and PPM. I strongly recommend Jason to anyone who is planning to purchase extended warranty or pre-paid maintenance. More

Always issues with this dealership I recently purchased a certified pre-owned 2014 e350. I've had it for about 18 months. In that time frame, I've taken the vehicle in for service thr I recently purchased a certified pre-owned 2014 e350. I've had it for about 18 months. In that time frame, I've taken the vehicle in for service three times. Every time I would go in for service, I had to beg and plead and fight with them that I had a 2-year maintenance program INCLUDED! Each time they said "no, sorry" , the original owner only has that option, or, we'll do it for you "THIS TIME". Each time I went in, they would tell me this. Well last week their Finance Manager, found my original paperwork, were it states "2 YR MAINTENANCE INCLUDED!!!" She said it's "internal" paperwork, and could not give me a copy. Wow! Then when I came to pick up my car, it took them 30 minutes to find my keys. I don't recommend this dealership More

Great customer service I bought my first Mercedes-Benz from here and it was the best experience. Jim was great he made the whole transaction very smooth. He went above and I bought my first Mercedes-Benz from here and it was the best experience. Jim was great he made the whole transaction very smooth. He went above and beyond to show us how everything in the car worked and made us feel comfortable before we bought the car. More