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Mercedes-Benz of Elmbrook
Waukesha, WI
251 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 251 reviews
May 28, 2021
Best car shopping experience I’ve ever had-no pressure just a thoughtful, caring, and relaxed atmosphere. Dennis Hackney, the sales representative who worked with me listened to my needs and concerns and just a thoughtful, caring, and relaxed atmosphere. Dennis Hackney, the sales representative who worked with me listened to my needs and concerns and then showed and explained the options. Once I made my decision, he instructed me in all the vehicle’s capabilities at my fingertips. I was assured that should I have any questions or concerns I could call or stop back and they would be answered. Great car, great place to purchase it. More
by DW
Employees Worked With
Dennis Hackney and Rafael Dinov
May 22, 2021
Great service and consistent communication throughout the buying process. Enjoyed the experience more than anticipated. Would definitely return for another vehicle purchase in the future. buying process. Enjoyed the experience more than anticipated. Would definitely return for another vehicle purchase in the future. More
by VBFan
Employees Worked With
Ivory
May 19, 2021
Adriatik Azizi was very helpful and knowledgeable and the dealership was amazing to work with. He knew all the answers to my questions. I recommend this MB dealership. dealership was amazing to work with. He knew all the answers to my questions. I recommend this MB dealership. More
by Mbmr
Employees Worked With
Adriatik Azizi
March 06, 2021
Let me start out by saying I hate buying cars. Adriatik, my sales person at Elmbrook, made the experience actually painless and pleasurable. He was very respectful of my wishes relating to a contactless pu my sales person at Elmbrook, made the experience actually painless and pleasurable. He was very respectful of my wishes relating to a contactless purchase. Adriatik was very professional and his communication was excellent. The price for the trade in and the car was far superior then what was offered in my city. Thank you Elmbrook. More
by lminash
Employees Worked With
Adriatik Azizi
January 28, 2021
I actually had fun buying my Mercedes from Jim Vanides at Mercedes-Benz of Elmbrook! Jim kept in touch with me for weeks as he looked for just the right car. When a special one came in on trade, he called me Mercedes-Benz of Elmbrook! Jim kept in touch with me for weeks as he looked for just the right car. When a special one came in on trade, he called me immediately. I went to see it and bought it straightaway-- today! I trust this second Mercedes of mine will take care of me just as safely and pleasurably as my first Mercedes did for the past twelve years. More
by mariella
Employees Worked With
Jim Vanides
January 25, 2021
Idriz Idrizi gave us one of the best car buying experiences we've ever had! My husband and I are still learning how to use everything, but I still get that feeling when I look at my Mercedes warm experiences we've ever had! My husband and I are still learning how to use everything, but I still get that feeling when I look at my Mercedes warming up for me after a long day at the office (LOL). Great dealership! I'll definitely be referring my family and friends. More
by tac2prosper
Employees Worked With
Idriz Idrizi
June 01, 2020
No one in Wisconsin comes close Dennis provided the best experience buying a new vehicle that we''ve had over the last 15 years and 7 new vehicles purchased. MB of Elmbrook had, by Dennis provided the best experience buying a new vehicle that we''ve had over the last 15 years and 7 new vehicles purchased. MB of Elmbrook had, by far, the best price and incentives than other MB dealers in Wisconsin were not able to offer. We planed on buying used, but Dennis and MB of Elmbrook made the decision of buying a new Sprinter very easy. Thanks again!!! More
by tdiesel6.5
Employees Worked With
Dennis Hackney
December 29, 2019
Just purchased my first vehicle from Dennis He listened to what I was looking for and helped me choose the right car for me, a beautiful GLC 300 I would (and already have) recommend him to people I know. I to what I was looking for and helped me choose the right car for me, a beautiful GLC 300 I would (and already have) recommend him to people I know. I will be a return customer, for sure! More
by pikeshdpatel
Employees Worked With
Dennis Hackney
September 22, 2019
Great experience Bought a certified pre-owned vehicle today from Mercedes Benz of Elmbrook. In addition to absolutely loving the vehicle, the dealership was excellent Bought a certified pre-owned vehicle today from Mercedes Benz of Elmbrook. In addition to absolutely loving the vehicle, the dealership was excellent as well .Hands down the quickest vehicle purchase I have ever been involved in. The salesman Dennis Hackney was very professional and knowledgable about the vehicles. A great guy to work with. Casey Welter who handled the finance portion was very knowledgeable and helpful as well. She explained all of the different warranty and service options and secured a great loan. I would highly recommend the dealership. More
by psaidat
Employees Worked With
Dennis Hackney, Casey Welter
June 07, 2019
Flun Buying Experience and Great Service Went to Mercedes-Benz of Elmbrook to have the husband's Mercedes CLS 550 A/C serviced. While there, I wanted to take a look at MB SUV's. The salesma Went to Mercedes-Benz of Elmbrook to have the husband's Mercedes CLS 550 A/C serviced. While there, I wanted to take a look at MB SUV's. The salesman, Jim, must have known something about me that I did not know because within a few hours, I signed the paperwork for an MB E400 4Matic and I am enjoying it very much. And, I feel that I got a very good deal!!! And I cannot say enough good things about the service I received from Matthew Huff, the Service Director. I am very happy to know that I can look forward to a very good relationship with him and cannot thank him enough for what he has done for me already. More
by Regina
Employees Worked With
Jim Vanides, Matthew Huff, Ivory Dabne is the person I wanted to buy my next car from but she was not there the day that we went in for service.
