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Mercedes-Benz of Elmbrook
Waukesha, WI
285 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 285 reviews
January 18, 2024
Friendly people, clean nice building, helpful. Only thing is we agreed on floor mats and cleaning clothes at the purchase which they were supposed to be ordered. After multiple attempts I never re Only thing is we agreed on floor mats and cleaning clothes at the purchase which they were supposed to be ordered. After multiple attempts I never received my floor mats. Once they get your money they’re done with you. More
by Riscott1003
Employees Worked With
January 18, 2024
Knowledge employees who go beyond to satisfy their customers! Very friendly and of great help. customers! Very friendly and of great help. More
by DEBLYNNBRAUN
Verified CustomerJanuary 15, 2024
Staff was very responsive to our needs. Jason worked with us to show us different vehicles to choose at our price point and worked with us to get best price for our trade in. Very happy! Jason worked with us to show us different vehicles to choose at our price point and worked with us to get best price for our trade in. Very happy! More
by SHIRLEY17W217
January 15, 2024
Very easy sales and pick up process, Aaron has been very accommodating post sale. What accommodating post sale. What More
by ssmith96
January 15, 2024
Great experience. Professional staff. Jeff was easy to work with and made the purchase easy. Professional staff. Jeff was easy to work with and made the purchase easy. More
by BINARYMIKE
January 15, 2024
Ivory is great She's the only person I've ever bought a Mercedes from so she knows me well Mercedes from so she knows me well More
by MELANIE12
January 14, 2024
The whole interaction was smooth and seamless. Which really helps when you're from out of town. Which really helps when you're from out of town. More
by DOUGS1977
January 13, 2024
Amazing communication and top not service I felt special and appreciated throughout my time working with them and appreciated throughout my time working with them More
by Joy v
January 13, 2024
Excellent job by Jason and Jeff. First class made me feel special Love the energy of the dealership First class made me feel special Love the energy of the dealership More
by JIMBEST1212
