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Mercedes-Benz of Elmbrook
Waukesha, WI
257 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 257 reviews
December 17, 2024
Once we got a deal sealed all went well, took a bit of time to get to that point. Overall a good experience with an out of state dealer. Flew in to look at car and staff very helpful. Car arrived with bat time to get to that point. Overall a good experience with an out of state dealer. Flew in to look at car and staff very helpful. Car arrived with battery drained, but Jeff was very helpful over phone and we got started and unloaded. Beautiful car and plan to have several years of enjoyment. Thanks guys! More
by HARBER151
Verified Customer
December 13, 2024
Clean, nice, kind, friendly, great value, smooth ride, top-notch quality, amazing features, reliable per top-notch quality, amazing features, reliable per More
by AMY16590407
Employees Worked With
December 05, 2024
Sunny was great to work with. Extremely helpful and knowledgeable. The entire purchase experience was first class. Extremely helpful and knowledgeable. The entire purchase experience was first class. More
by Andy Pott
Employees Worked With
November 29, 2024
Nice dealership. Solid inventory and very professional staff. We walked in knowing we wanted an SUV and Sunny did a great job putting us in the right vehicle. Solid inventory and very professional staff. We walked in knowing we wanted an SUV and Sunny did a great job putting us in the right vehicle. More
by TBLACK
November 29, 2024
They are very professional and did not over pressure you! They seemed to answer your questions to the best of their knowledge. They seemed to answer your questions to the best of their knowledge. More
by SALSAFARMS
Employees Worked With
November 23, 2024
Everyone was courteous and professional, and understood my needs for a new car My field guy went out of his way to deliver the car and explain everything to me my needs for a new car My field guy went out of his way to deliver the car and explain everything to me More
by JWRIGHT210
Employees Worked With
November 19, 2024
Sunny was an excellent sales person. We love our new vehicle and Sunny made our sale so easy and smooth. We love our new vehicle and Sunny made our sale so easy and smooth. More
by Seemi Bajwa
Employees Worked With
November 19, 2024
Addressed an issue quickly. Great communication and service. Appreciate the emphasis on transparency and lack of typical sales tactics. Great communication and service. Appreciate the emphasis on transparency and lack of typical sales tactics. More
by christopher.koblosky
November 19, 2024
Raj is very professional and is very straightforward. He made my buying experience seemless. I would highly recommend him for your next purchase. He made my buying experience seemless. I would highly recommend him for your next purchase. More
by Hunamau
Employees Worked With
