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Mercedes-Benz of Elmbrook
Waukesha, WI
270 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 270 reviews
February 21, 2025
Excellent customer service. Friendly, helpful and committed to making sure the customer is satisfied. We had visited other dealerships and Mercedes-Benz of Elmbrook was far supe Friendly, helpful and committed to making sure the customer is satisfied. We had visited other dealerships and Mercedes-Benz of Elmbrook was far superior to the others. This is our second car from them and we will return. We highly recommend this dealership and our salesman Sunny Handa.. More
by JALEITZKE
Verified CustomerEmployees Worked With
February 17, 2025
Very professional team at Elmbrook Mercedes. Made leasing experience easy. Sunny was excellent to work with. Made leasing experience easy. Sunny was excellent to work with. More
by JRH0
Employees Worked With
February 17, 2025
Car purchase completion went very smooth and my sales rep Phil was excellent and professional thru the whole process. Second car purchased here. Thank you. Phil was excellent and professional thru the whole process. Second car purchased here. Thank you. More
by 57SPEEDFREAK
Employees Worked With
Phil Barnett
February 02, 2025
Outstanding Experience! Phillip in Sales to Larry GM were Amazing to deal with. Hoping their Service Dept can be part of a Trifecta! Phillip in Sales to Larry GM were Amazing to deal with. Hoping their Service Dept can be part of a Trifecta! More
by ALANMVOLK
January 27, 2025
Raj Singh was very professional but friendly. Didn't try to intimate us, as happened in the past with other dealerships. Raj answered all our questions, never talking down to us. The other peo Didn't try to intimate us, as happened in the past with other dealerships. Raj answered all our questions, never talking down to us. The other people we met at this dealership from the receptionist to other sales people, to the person we signed all the paperwork with, every one of them were friendly and congratulated us on our purchase. It was a pleasure doing business with Raj and the dealership More
by Louann.thierfelder
Employees Worked With
January 24, 2025
I had a great experience, Raj was so patient and informative!! Thank you to the entire team at Mercedes of Elmbrook! informative!! Thank you to the entire team at Mercedes of Elmbrook! More
by Erica B.
January 10, 2025
Larry, Raja, and Shawn were wonderful to work with. They were knowledgeable about the car, very patient, transparent with the pricing, and made the buying process very smooth. They truly care about the They were knowledgeable about the car, very patient, transparent with the pricing, and made the buying process very smooth. They truly care about their clients and their experience. I recommend this company. More
by FAMILY8
January 10, 2025
My wife and I came in not knowing what we were looking for. Sunny was very thorough and a pleasure to work with. We would recommend this dealership to anyone, we will definitely be back for. Sunny was very thorough and a pleasure to work with. We would recommend this dealership to anyone, we will definitely be back More
by Matt V.
