Mercedes-Benz of El Dorado Hills - Service Center

Not impressed with service and the Answers to my problems and no follow up from the dealership and no follow up from the dealership More

Awesome, five star service. As usual. David is personal, conscience, and thorough. Especially appreciate the use of a loaner car, as I don't live nearby nor have friends who a As usual. David is personal, conscience, and thorough. Especially appreciate the use of a loaner car, as I don't live nearby nor have friends who are able to help. More

I can always count on Service Manager Daniel Clark to recommend and manage the best service for all my MB vehicles. recommend and manage the best service for all my MB vehicles. More

I needed a new battery and it was taken care of quickly. Great service! Gayton has always helped me. He’s a wonderful person. I purchased my beautiful car there and the service it’s had has always been perf Great service! Gayton has always helped me. He’s a wonderful person. I purchased my beautiful car there and the service it’s had has always been perfect. More

Very friendly, professional, and supportive of customer needs. I would highly recommend this dealership over the other one in Sacramento. I live in Sac, but I’m happy to drive to El Dorado hills and Uber b needs. I would highly recommend this dealership over the other one in Sacramento. I live in Sac, but I’m happy to drive to El Dorado hills and Uber back just for the way customers are treated. Matt is the best!! More

Another positive experience with the service department. We know we will have times when we are inconvenienced with car issues, but having a group of people that work to resolve the issue as soon as possibl We know we will have times when we are inconvenienced with car issues, but having a group of people that work to resolve the issue as soon as possible and to make the visit count means a lot. More

Mercedes-Benz of El Dorado Hills can always be depended upon to provide courteous, efficient, and thorough service. upon to provide courteous, efficient, and thorough service. More

They use to have exceptional service now the communication lacks, and service is slower. We use to get excellent feed back now we have to call or guess when service is done. communication lacks, and service is slower. We use to get excellent feed back now we have to call or guess when service is done. More

David Kaplan was really easy to work with, very knowledgeable, and provided excellent customer service! knowledgeable, and provided excellent customer service! More

Wow, this dealership was our best experience—have gone to four dealerships. They were super responsive, great communication, and very thorough in trouble shooting. Would recommend MB of El Dorado. four dealerships. They were super responsive, great communication, and very thorough in trouble shooting. Would recommend MB of El Dorado. More