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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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October 21, 2022

Excellent service. Daniel is very helpful and keeps me informed. Wouldn’t take my car anywhere else. More

by cah47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 21, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business!

October 21, 2022

Ordered tires and scheduled and Replaced tires and returned when promised David was great to work with More

by RGRIGGS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Oct 22, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you!

October 19, 2022

Received loaner car. Performed service. Professional and courteous. Found other issues I wasn’t counting on having to repair. More

by Danmarblejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Oct 19, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the input~

October 18, 2022

When I received my car back, the exhaust trim was hanging off. Had to return it back to MB EDH to reinstall. More

by alanrichardellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gayton DeRosa
Oct 19, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the input. We sincerely apologize for your inconvenience.

October 13, 2022

Dan was super helpful in making my service appointment as smooth and easy as possible. They kept me updated along the way and immediately called when they had an ETA on what my car would be ready! More

by adaugherty44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 19, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

October 11, 2022

Never seem to have any problems here. They are straightforward and always take care of me. Services are always done quickly. Friendly staff that makes sure their customers are taken care More

by GILMETTE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 13, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

October 08, 2022

Service is always great here. The advisor is very professional, and always keeps us updated about the car. More

by elena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Oct 10, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

October 07, 2022

Excellent service. Daniel clark is great to work with and I am happy with the level of service everytime More

by MIKEMYLAWYERSLLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 10, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Daniel and a great service team!

October 04, 2022

My service engine light came on prior to a long driving trip. I contacted my service advisor who was able to get my car in immediately.. The service department determined it was a sensor and fixed it withi More

by INTRIAGO52
Recommend Dealer
Yes
Employees Worked With
David Kaplan, Matt Coats
Oct 05, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the 5 star review!

October 01, 2022

Always professional and thoughtful. Daniel took care of us quickly and answered all of our questions. It is nice to have a level of service you can count on. More

by RON@VERDEDESIGNSINC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 03, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thanks for recognizing Daniel with a 5 star review!

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