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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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April 19, 2022

I have used Mercedes Benz of El Dorado Hills to service my Mercedes since 1999, and they have done an excellent job with my 1999 C 230 that now has 197,000 miles on it. And I'm off to a great start with my More

by JRAYLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Apr 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Mercedes Benz of El Dorado Hills! We appreciate your business and will be happy to assist with your new 2019 C300!

April 19, 2022

I have been a customer at many of the Mercedes Service Centers. I must say that Mercedes-Benz Of El Dorado Hills is the best of the best. They are conscientious and seem to really care about the customer. More

by LazyT2
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa, Matt Coats
Apr 20, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

April 17, 2022

They were quick to respond to my request for service and provided an Uber ride home and an Uber ride there the next day More

by ralph.paladino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Apr 18, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know Gayton earned a 5 star review!

April 15, 2022

All staff are always accommodating, professional, and polite. Service has always been completed as promised. More

by MAFAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Apr 18, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have David and a great service team!

April 13, 2022

Great communication and updates on my vehicle, fast service and I also appreciate the loaner car. More

by briksulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Apr 15, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your business and we appreciate the great review!

April 07, 2022

These people are very courteous and capable. I had taken my car FOUR times to a local tire shop because my gauge was constantly lit up saying “check tire pressure”. The tire shop added air and c More

by DEBRA.LAVOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Apr 13, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thanks Debra! We appreciate your business and forward to assisting you again in the future~

April 04, 2022

Went last week to get my newly-purchased 2019 C 300 detailed, windows tinted, electronics registered and Cilajet coating applied. Great hob! Car's all clean and everything looks great. Brandon took goo More

by JRAYLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 05, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the great review!

April 01, 2022

Very friendly and professional. Am enjoying the car. Feels very safe and of course it is gorgeous. Thanks to JT More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Daniel Clark, Gayton DeRosa, David Kaplan, Matt Coats, Rick Craine
Apr 04, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have a great team! Enjoy your beautiful new vehicle~

April 01, 2022

I love working with the service manager, Daniel Clark. He is very professional, courteous and efficient. More

by Lydespinosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 04, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

March 28, 2022

Great service and car run greats. Always helpful and quick turnaround. Appreciate the service and loaner car. More

by MIKEMYLAWYERSLLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 30, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you!

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