Mercedes-Benz of El Dorado Hills - Service Center

Even with my regular service advisor retired. I continue to get exceptional support. Highly recommended dealership and their entire service team. I continue to get exceptional support. Highly recommended dealership and their entire service team. More

Excellent and welcoming customer service with an open and consistent communication about updates of the vehicle services. Very pleased with the services consistent communication about updates of the vehicle services. Very pleased with the services More

Explained what was to be done and did a great job. Called me when car was ready to pick up. Called me when car was ready to pick up. More

Gaydon always greats me personally. He is responsive and reliable. The quality of the work done by the mechanics is always great. I get my cars back nicely cleaned too! He is responsive and reliable. The quality of the work done by the mechanics is always great. I get my cars back nicely cleaned too! More

Very pleasant staff, good work, good communication and they are always on time. Plus I get my car back clean! they are always on time. Plus I get my car back clean! More

They answered questions thoroughly. They were on time without delays. Everyone was pleasant and went out of their way to be accommodating! They were on time without delays. Everyone was pleasant and went out of their way to be accommodating! More

All work perfectly completed in the promised timeframe. Loaner vehicle was clean, comfortable and reliable. Loaner vehicle was clean, comfortable and reliable. More

Matt is Awesome. He always goes out of his way to make sure me and my car receive the best service. Everyone is always friendly, courteous and professional. I never w He always goes out of his way to make sure me and my car receive the best service. Everyone is always friendly, courteous and professional. I never worry when I drop my car off. More

David and Andrew always do a spectacular job of taking care of my Beast!! I also appreciate getting a loaner when she’s in the shop:) care of my Beast!! I also appreciate getting a loaner when she’s in the shop:) More

Service department with members like David is the reason I’ve purchased Mercedes over the years. I’ve purchased Mercedes over the years. More