Mercedes-Benz of El Dorado Hills

Not impressed with service and the Answers to my problems and no follow up from the dealership and no follow up from the dealership More

Daniel of Mercedes Benz was able to get me in quickly for a problem as I was leaving the next day for a trip, a problem as I was leaving the next day for a trip, More

Awesome, five star service. As usual. David is personal, conscience, and thorough. Especially appreciate the use of a loaner car, as I don't live nearby nor have friends who a As usual. David is personal, conscience, and thorough. Especially appreciate the use of a loaner car, as I don't live nearby nor have friends who are able to help. More

We turned in our 2019 GLC 300 a month ago, MBFS still hasn't received the payoff. Therefore, we had to make a payment on a vehicle which was no longer in our possession. Truly a frustrating experience!! hasn't received the payoff. Therefore, we had to make a payment on a vehicle which was no longer in our possession. Truly a frustrating experience!! Getting a representative on the phone takes hours for a call back. More

I can always count on Service Manager Daniel Clark to recommend and manage the best service for all my MB vehicles. recommend and manage the best service for all my MB vehicles. More

Very friendly, professional, and supportive of customer needs. I would highly recommend this dealership over the other one in Sacramento. I live in Sac, but I’m happy to drive to El Dorado hills and Uber b needs. I would highly recommend this dealership over the other one in Sacramento. I live in Sac, but I’m happy to drive to El Dorado hills and Uber back just for the way customers are treated. Matt is the best!! More

They seem nice and accommodating. I would recommend to family and friends. Everything went as it should. I would recommend to family and friends. Everything went as it should. More

I needed a new battery and it was taken care of quickly. Great service! Gayton has always helped me. He’s a wonderful person. I purchased my beautiful car there and the service it’s had has always been perf Great service! Gayton has always helped me. He’s a wonderful person. I purchased my beautiful car there and the service it’s had has always been perfect. More

They use to have exceptional service now the communication lacks, and service is slower. We use to get excellent feed back now we have to call or guess when service is done. communication lacks, and service is slower. We use to get excellent feed back now we have to call or guess when service is done. More

Another positive experience with the service department. We know we will have times when we are inconvenienced with car issues, but having a group of people that work to resolve the issue as soon as possibl We know we will have times when we are inconvenienced with car issues, but having a group of people that work to resolve the issue as soon as possible and to make the visit count means a lot. More