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Mercedes-Benz of El Dorado Hills

Overview Reviews (2,204)

Mercedes-Benz of El Dorado Hills

Name: Mercedes-Benz of El Dorado Hills
Address: 1000 Mercedes Ln, El Dorado Hills, CA, 95762, US
Telephone: (916) 741-4257
Rating: 4.2

4.2

2,204 Reviews

1000 Mercedes Ln, El Dorado Hills, California 95762

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Sales: (916) 741-4257

Service: (916) 741-4251

Parts: (916) 741-4252

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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

Overview

Reviews

4.2

2,204 Reviews

Call Dealership (916) 741-4257

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1000 Mercedes Ln

El Dorado Hills, CA

95762

Directions

4.2

2,204 Reviews

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View 3 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 3 Awards

Overview Reviews (2,204)

Contact Mercedes-Benz of El Dorado Hills

Sales: (916) 741-4257

Service: (916) 741-4251

Parts: (916) 741-4252

Call (916) 741-4257

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Showing 2,204 reviews

September 15, 2022

SERVICE VISIT

Nice people to deal with! They took car of me and my problem Yes yes yes They took car of me and my problem Yes yes yes More

by paulgolfa

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lisa Brown, Jason Downing, Daniel Clark, Gayton DeRosa, Mike Lynch, David Kaplan, Matt Coats, Mark D"Agostin, Brandon Fisher, Zachary Shiner

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Sep 16, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing our team with 5 stars!

Sep 16, 2022 -

paulgolfa responded

Chad was great We all know you have to make A profit to stay in business and I Appreciate the fact that he helped Me through a difficult decision Made it easier on me to accept my error Take the loss and move on!

September 14, 2022

SERVICE VISIT

Our car was ready as promised. Our service writer, David was knowledgeable, helpful and personable Our service writer, David was knowledgeable, helpful and personable More

by JDALY1

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

David Kaplan

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Sep 15, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing David with a 5 star review!

September 12, 2022

SERVICE VISIT

Excellent customer service. Very professional and friendly people. Helpful and positive. Will recommend to anyone. Very professional and friendly people. Helpful and positive. Will recommend to anyone. More

by ians1

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Matt Coats

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Sep 15, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thanks for recognizing Matt and our team with a 5 star review!

September 10, 2022

SERVICE VISIT

I choose MBZ El Dorado Hills because I like the employees and their service. I could go to a much closer dealer, but choose to go here. Gayton is a great service mgr, I appreciate his help. and their service. I could go to a much closer dealer, but choose to go here. Gayton is a great service mgr, I appreciate his help. More

by perreau

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Guys outside!, Gayton DeRosa, Chad Wessling

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Sep 12, 2022 -

Mercedes-Benz of El Dorado Hills responded

We are lucky to have a great service team. We appreciate your business!

September 10, 2022

SERVICE VISIT

Great service as always! I appreciate having a specific person to handle my business. Dan is great! I appreciate having a specific person to handle my business. Dan is great! More

by jnewman5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Daniel Clark

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Sep 12, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 stars!

September 08, 2022

SERVICE VISIT

Daniel Clark always takes cere of us. Excellent customer service. The car was ready when promised. Thanks Daniel. Excellent customer service. The car was ready when promised. Thanks Daniel. More

by edanton

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Daniel Clark

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Sep 09, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Daniel with a 5 star review!

September 04, 2022

SERVICE VISIT

Professional, courteous and friendly. The dealership continues to provide excellent customer service and reliable repairs. The dealership continues to provide excellent customer service and reliable repairs. More

by ralph.paladino

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Gayton DeRosa

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Sep 06, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing our team with a 5 star review!

September 01, 2022

SERVICE VISIT

Always met with happy, helpful employees and great customer service. And love the coffee machine! Everyone is helpful and knowledgeable. customer service. And love the coffee machine! Everyone is helpful and knowledgeable. More

by cherbare32

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

David Kaplan

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Sep 02, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

August 31, 2022

SERVICE VISIT

We love this dealership! Everyone is so professional and courteous! Daniel is awesome. Having a courtesy car pick us up felt above and beyond! The driver was also profess Everyone is so professional and courteous! Daniel is awesome. Having a courtesy car pick us up felt above and beyond! The driver was also professional and pleasant to talk with during the drive. I always leave this dealership feeling like I have been treated with dignity and respect. This type of experience is becoming rare in today's world. More

by Charles

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Daniel Clark

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Sep 01, 2022 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family. Thank you for the great review!

August 27, 2022

SERVICE VISIT

Responsive and informative on service needs and informative on what can be should done now and what can wait. informative on what can be should done now and what can wait. More

by Craig

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Gayton DeRosa

Report | Print

Aug 29, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

Mercedes-Benz of El Dorado Hills

Mercedes-Benz of El Dorado Hills Awards Awards

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