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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
Verified Customer
October 04, 2022
My service engine light came on prior to a long driving trip. I contacted my service advisor who was able to get my car in immediately.. The service department determined it was a sensor and fixed it withi trip. I contacted my service advisor who was able to get my car in immediately.. The service department determined it was a sensor and fixed it within a day. I am very thankful for such prompt and efficient service. More
by INTRIAGO52
Employees Worked With
David Kaplan, Matt Coats
October 01, 2022
Always professional and thoughtful. Daniel took care of us quickly and answered all of our questions. It is nice to have a level of service you can count on. Daniel took care of us quickly and answered all of our questions. It is nice to have a level of service you can count on. More
by RON@VERDEDESIGNSINC.COM
Employees Worked With
Daniel Clark
September 29, 2022
Daniel C. Is the best service advisor for years now with multiple Mercedes Benz, we owned! The reason we continue to buy Mercedes that we feel safe with El Dor Is the best service advisor for years now with multiple Mercedes Benz, we owned! The reason we continue to buy Mercedes that we feel safe with El Dorado Hills Mercedes Benz dealer and Specially Daniel C. Thanks Dan!!! More
by Mark
Employees Worked With
Daniel Clark
September 29, 2022
Whenever I have come in for a servicing appointment, matters are handled quickly and efficiently. I received a very nice loaner with a full tank of gas. David Kaplan, is the person my account is assigne matters are handled quickly and efficiently. I received a very nice loaner with a full tank of gas. David Kaplan, is the person my account is assigned to. He’s cordial, organized, and knowledgeable. More
by claricecc1
Employees Worked With
David Kaplan
September 23, 2022
Went for service and recall. Got loaner topped it off with gas but still got charged~$9/g. Took my car after work was done on it, but noticed a lot crunching noise when ignition Got loaner topped it off with gas but still got charged~$9/g. Took my car after work was done on it, but noticed a lot crunching noise when ignition would turn on. Felt unsafe driving it and made repeated calls to Mercedes service center and left multiple messages, till finally my advisor responded to my text and scheduled another appointment for looking at it. Turned out that the muffler pipe was not installed correctly in the first place and no one checked to make sure. Cost me a lot of headaches and time from busy work to take car back and to pick it up another day! More
by hfiroz1
Employees Worked With
Gayton DeRosa
September 22, 2022
Alway very responsive to any needs at questions I have. That go above and beyond. Daniel I service has always been very cordial and positive even if his day is not going as planned. That go above and beyond. Daniel I service has always been very cordial and positive even if his day is not going as planned. More
by leslie.kaye
Employees Worked With
Daniel Clark
