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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

February 02, 2021

Great Salesman Mr Reyes has excellent customer service skills and was extremely knowledgeable about the vehicle. He was very patient and explained everything and answered all of my questions More

by carmancu2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Reyes
Feb 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

We have a great sales team! Thank you for your business and thank you for the great review. Enjoy your beautiful new Mercedes Benz~

February 02, 2021

I'm always treated as if I'm the most important customer they have. My car always comes back clean inside and out. Excellent service department! More

by scottharveywines
Recommend Dealer
Yes
Employees Worked With
Scott who signs me in when i drive up., Gayton DeRosa
Feb 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family. Thank you for the feedback!

February 02, 2021

I cannot say enough about David Kaplan! He went above and beyond to give me an amazing experience at Mercedes. Not only did he take care of my needs with my car but ensured I got out on a timely manner to ge More

by MELONIECHRISTINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Feb 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review! We have a great service team, and David is definitely a valuable member of our staff. We appreciate your business and look forward to helping you again in the future~

February 02, 2021

As always, the customer service and quality of work were excellent. All of the employees were personable and professional. I enjoyed the time spent at the dealership. More

by bltaylor94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa, Stephane Doize
Feb 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're proud of our dealership, our vehicles, and our team. We appreciate your business and look forward to helping you again in the future. Thanks for the great review!

February 02, 2021

I would have a hard time buying another make car. The main reason is the nice experience and quality work I receive when I arrive. More

by PUPPYPAINTINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Feb 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback! We're lucky to have a great service team at Mercedes Benz of El Dorado Hills~

February 02, 2021

Gayton has always treated and dealt with me in a professional manner. I trust him and will return again. Very easy to deal with,Good Man More

by bcpg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Gayton with a 5 star review. We look forward to helping you again in the future!

February 02, 2021

Was able to get in for service and got detailed information and update on the process . Got update on my phone in regards to time More

by RK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your business and we appreciate the great review!

February 02, 2021

After taking my in-laws to MB of EDH and assisting them with the buying process I knew when I was up for a new vehicle I was going to be going straight to VonHousen. J.T. Was awesome to work with. Very he More

by sethsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Upright, Mike Lynch, J.T. Glessner
Feb 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're happy to hear your experience was satisfactory! We appreciate your business and would be happy to help you again in the future~

February 02, 2021

Great service from EDH Mercedes as always! That sums it up but I'll keep typing to make the 25 words.... more words, more words, more words. More

by mikew8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Matt Coats
February 02, 2021

Service advisor Daniel Clark makes the dealership exceptional! He is absolutely the best ever!!! Continue to have my car serviced at Mercedes because of Daniel!!! More

by MARYBETHACTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
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