Mercedes-Benz of El Dorado Hills

Mercedes-Bens of El Dorado Hills is a nice facility, people are friendly. It is in town center, there is retailers, coffee shop, restaurant near by very convenient to walk around while having your car people are friendly. It is in town center, there is retailers, coffee shop, restaurant near by very convenient to walk around while having your car service. More

Matt is one of best person I ever met No 1 in customer service best in service department. Do his best to solved your car problem. service best in service department. Do his best to solved your car problem. More

On time and on estimate....appointment options were many and having a loaner available really helped us be productive while our car was getting serviced and having a loaner available really helped us be productive while our car was getting serviced More

Daniel as always was very helpful and made me understand the importance of some of the services my car needed. He got me all fixed up and came in under my estimate. the importance of some of the services my car needed. He got me all fixed up and came in under my estimate. More

We have always been treated with the utmost professionalism by Daniel as he has proven time and time again to be very knowable and always willing to lend a hand. professionalism by Daniel as he has proven time and time again to be very knowable and always willing to lend a hand. More

David is always friendly and helpful! He clearly communicates timelines and ensures everything is satisfactory. I have always had a great experience at MB of El Dorado Hills. communicates timelines and ensures everything is satisfactory. I have always had a great experience at MB of El Dorado Hills. More

Great service, highly recommend this location. They were fast, and did a great job identifying the issues with the vehicle. Would recommend Dan to all! fast, and did a great job identifying the issues with the vehicle. Would recommend Dan to all! More

Best service department and advisers. Would highly recommend to anyone looking for service. Just recently brought in my car since my light was out and they fixed it that morning free of charge. recommend to anyone looking for service. Just recently brought in my car since my light was out and they fixed it that morning free of charge. More

Always wonderful courteous service. I appreciate the advice and loaner car accommodations. There is always good communication about any issues and repair options are given. advice and loaner car accommodations. There is always good communication about any issues and repair options are given. More

Stephane Doize and Mercedes Benz of El Dorado Hills were exceptional to deal with. We negotiated the purchase of a per-owned vehicle on line and when we drove the 180 miles to the dealership everything was exceptional to deal with. We negotiated the purchase of a per-owned vehicle on line and when we drove the 180 miles to the dealership everything was exactly as represented. When we suffered a minor breakdown on the way home they gave us a new Mercedes loaner to drive home, had the car repaired and then delivered it the 180 miles to our home. I have dealt with 3 Mercedes Benz Dealerships and never have I experienced such a high level of service and integrity. Needless to say, the next time I buy Mercedes, I'll be making the drive to El Dorado Hills. More