Mercedes-Benz of El Dorado Hills

Mercedes Benz at El Dorado Hills has provided me with exemplary service from every perspective. I have been extremely satisfied with the personnel because of their caring and professional attitude towar exemplary service from every perspective. I have been extremely satisfied with the personnel because of their caring and professional attitude towards all of my concerns. I would recommend this organization to all of my friends and associates. More

Daniel and team are always awesome. I completely trust them if they tell me something needs to be done and they will tell me if it is really not necessary. They are the best them if they tell me something needs to be done and they will tell me if it is really not necessary. They are the best More

Had brakes and motor mounts replaced. Was ready as promised employees were all very nice. Only problem was having to wait a long time to get the car as they were very busy promised employees were all very nice. Only problem was having to wait a long time to get the car as they were very busy More

It’s conveniently located for me, the facility is clean and user-friendly, Communication is clear and prompt. My service rep is straight up, thorough and proactive. and user-friendly, Communication is clear and prompt. My service rep is straight up, thorough and proactive. More

Scheduled online. No record at arrival worked me in. 3 hours too long. Vandershoot is a great guy. He kept things moving. Good communicator. I’ll call to schedule next time hours too long. Vandershoot is a great guy. He kept things moving. Good communicator. I’ll call to schedule next time More

Daniel has been our guy for years. I will not even consider another dealer or another service advisor. His knowledge and dedication to service is outstanding. We will continue to use your dealer. consider another dealer or another service advisor. His knowledge and dedication to service is outstanding. We will continue to use your dealer. More

After 8 Mercedes Benz I’ve bought my very last one happened to be the worst experience ever. I will NEVER not only never buy a car there I may never buy another MB. The worst salesperson Tony Soltero happened to be the worst experience ever. I will NEVER not only never buy a car there I may never buy another MB. The worst salesperson Tony Soltero has used car lot tactics. You guys have gone way way down in customer service/personnel More

Always efficient .Always on time. Always beyond my expectations ,just the best.. taking my car in for service is a pleasure. There is always a loaner waiting for me to keep my day going. expectations ,just the best.. taking my car in for service is a pleasure. There is always a loaner waiting for me to keep my day going. More

My salesman never returned any of my calls. Other than that I was very satisfied. My salesman was Derrick upright. Another salesman named Mike Zilverberg came to our home and helped setting our garage do that I was very satisfied. My salesman was Derrick upright. Another salesman named Mike Zilverberg came to our home and helped setting our garage door control. He went above and beyond . He was very helpful and I would buy another car from him, More

Courteous and friendly staff. Prompt and efficient. Will not waste your time or money. Great communication by text and or call. Easy to schedule for service. not waste your time or money. Great communication by text and or call. Easy to schedule for service. More