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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.9
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,209 reviews

November 10, 2022

Great customer service. Gayton DeRosa was absolutely great! He always kept us in the loop. More

by S-MAXIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Nov 10, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you!

November 10, 2022

Found out tires installed on my car in 2020 were manufactured in 2016. Not cool. More

by CDRPMDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa, Demi LeMarquand
November 06, 2022

I had to wait for my car to have rear brakes installed. Once they knew this, the manager immediately got the service guys to get me out in record time. I appreciated this as I would have had to reschedule. More

by cabodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Matt Coats
Nov 07, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

November 06, 2022

Disappointed. My car came out not vacuumed. When purchasing car out of lease, first sales guy inexperienced, 2nd guy tries to rip us off with certified pre owed of More

by rlabate1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lynch, Matt Coats, J.T. Glessner, Mike Zilverberg
November 05, 2022

Great service. Stephan and Anya were great to work with when I got my new EQS More

by daniel.h.kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Doize and Anya Azad, David Kaplan, Zachary Shiner
Nov 07, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

October 31, 2022

The MB EDH team did a great job addressing my concerns, my car looks great More

by Jdnames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon, Daniel Clark, Chad Wessling
Nov 02, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank yo for the feedback!

October 27, 2022

Daniel . This is Lisa maddox 2008 clk 550 . Remember me your mothers hair stylist for years ? I will never understand what happened to my car and why nobody More

by lisaanitawidger
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel Clark
October 26, 2022

Very good service , Daniel always the best advisor and makes sure everything is fine on time More

by janedesv
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 26, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you! We're lucky to have Daniel and a great service team~

October 22, 2022

Friendly and knowledgeable. Very professional through the entire process. Highly recommend the dealership foe your Mercedes needs. More

by reggiepool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manning and Annaya, Mike Zilverberg
Oct 27, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the recommendation!

October 21, 2022

Great service easy check in and pick up courteous staff members. Great coffe and treats More

by SMUDGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 22, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

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