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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

April 21, 2021

The service I’ve received from El Dorado Hills Mercedes has been excellent. The team always goes above and beyond. It is a great experience every time!! More

by dcressman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 21, 2021 -

Mercedes-Benz of El Dorado Hills responded

We have a great service team and we appreciate the 5 star review!

April 20, 2021

Mercedes Benz of El Dorado Hills always provides superior customer service. Their Service Dept. works together as a Team and is a huge asset to the organization. More

by garcia5002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 21, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback! We appreciate your business and will be happy to help you again in the future~

April 20, 2021

They helped me very well It was a Saturday so daniel They helped me very well It was a Saturday so daniel helped me so much and he was very friendly and professional It was a very fast process More

by MASOOMEHGHULAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Don Vanderschoot, Tony Soltero
Apr 21, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the review!

April 18, 2021

Always professional, always friendly, This service department goes above and beyond every time I bring my car in. Outstanding in every area! It’s a pleasure to do business with this dealership! More

by Bryan Scotchler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Gayton DeRosa
Apr 21, 2021 -

Mercedes-Benz of El Dorado Hills responded

It's a pleasure doing business with you! Thank you for taking the time to let us know our team earned 5 stars!

April 17, 2021

Pluses include ease of making appointments, quality of service, David kaplan, customer care, availability of alternate transportation when my car is being serviced. Thank you More

by morleysonly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Apr 21, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the input. Thank you for recognizing David with 5 stars!

April 14, 2021

Always good service from Daniel, but prices are high. Need more coupons and better rewards other than $40 towards next service. Overall, I'm happy. More

by HONEYRENIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
April 13, 2021

Best place to get your Mercedes serviced period. Daniel always takes good care of me and anticipates most questions I’m going to ask. How can you beat 5 star service delivered consistently every day? More

by JOSHW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
April 12, 2021

Very Professional, will go the extra mile to provide great customer service. Don Vanderschoot took extra time out of his busy schedule to provide the care I have become accustom to receiving over the pa More

by DANZIL.BARTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
April 09, 2021

Great and very friendly staff. Since my car is now out of warranty service, I will use other maintenance providers. Your service prices keep skyrocketing. My last 10,000 tuneup was $300 more than the prior o More

by GANDERSON8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gayton DeRosa
Apr 21, 2021 -

Mercedes-Benz of El Dorado Hills responded

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April 08, 2021

This was my first time here. I recently moved to El Dorado Hills. The service and friendliness were great. I am glad they offered a loaner car. More

by AMEXMIKE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
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