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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

May 03, 2021

I always appreciate the professional attitude and service from the employees at this dealership. Especially Gayton! I have been working with him for 7 years now. More

by Phil C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Gayton and to Mercedes Benz of El Dorado Hills!

May 01, 2021

The service department is awesome. Everyone is always pleasant and professional every time I’m there. People like Don are the reason I keep coming back. His candor and communications are top notch. He More

by JASON_GLAVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
May 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family. Thank you for the great review!

May 01, 2021

Gayton in service is awesome! The service team worked so hard to diagnose my son's car problem. I really appreciate their time and great work. More

by CAPIZZANOKIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Gayton and a great service team! Thank you for your business and thank you for the feedback~

May 01, 2021

I appreciate the extras you get here at Edh Mercedes. Always willing to check tire pressure or run our cars through the wash. Staff is always friendly and professional More

by flynnq
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 23, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We appreciate your business and the great review!

May 01, 2021

The salesman new his product, represented it well and listened to the customer. The follow through by service was very good. They all showed great respect for the customer. More

by glennp1231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Shiner, Don Vanderschoot, Mike Lynch, Ryan Christ
May 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the review! We appreciate your business and hope you're enjoying your new Mercedes Benz~

May 01, 2021

Nice and great customer service. David is very attentive and professional strive to provide the best customer satisfaction. I m completely satisfied with his service More

by bachlongnguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
May 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction! Thank you for the 5 star review~

April 27, 2021

Every one was very helpful and attended to my needs especially Don. My car was nice and clean when I picked it up.I’ve always been treated with respect and will recommend you guys to all my friends. More

by DWIGHTKRIEGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
May 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the 5 star review!

April 22, 2021

Professional, friendly and knowledgeable staff.I'm Professional, friendly and knowledgeable staff. I'm offered a ride or and loaner car, each time I arrive for appointment . The service is always fast More

by ORDOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know Gayton and our team earned a 5 star review!

April 22, 2021

Forgot to wash my car after service. But returned a week later to get it washed. First time in 15 years the forgot to wash the car. More

by misfeldt65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

We apologize your car wasn't returned to you washed and vacuumed. We appreciate your business and we appreciate the 5 star review!

April 22, 2021

Dan and the entire MB Service Department have always provided excellent service and advise. I have maintained three (3) separate MB models with them over the years and have always received the same exc More

by crosscru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Mercedes Benz of El Dorado Hills!

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