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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

June 15, 2021

Very good experience with Technical adviserRepair done Very good experience with Technical adviser Repair done as promised. Car received washed and vacuumed. Definitely will recommend you dealership to fa More

by JDWATCHWORKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Gayton DeRosa, Mike Lynch
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is that our customers are completely satisfied. We appreciate the great review and the recommendation!

June 15, 2021

Excellent Service! Always professional and took care of all my needs. I would never go anywhere else! They gave me a beautiful loaner car and that may be my next car. More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have a great team at Mercedes Benz of El Dorado Hills! Please let us know when you're ready for your next car and we'll be happy to help~

June 15, 2021

I am very pleased with the magnificent service with MB of El Dorado Hills. They treat me as a king and take excellent care of my CLS 550. More

by JOHWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Daniel Clark, Gayton DeRosa
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family. Thank you for your business and thank you for the feedback~

June 15, 2021

Daniel Clark and the MBZ EDH service team has been my go to team since 2008 when I bought my 2008 GL550 and my 2006 SL500 on the same day! No job is too small or too big for them to jump on the issue and f More

by carlene_ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Matt Coats
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

We sincerely appreciate your loyalty to Mercedes Benz of El Dorado Hills!

June 15, 2021

Daniel and his coworkers were helpful, knowledgeable, efficient and kind. He answered any questions I had and is always willing to help and listen to concerns/thoughts. More

by kknight1917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our team will always do their best to provide first class service. Thanks for the feedback!

June 14, 2021

Friendly and efficient staff, felt I could trust their advice and recommendations. The service area was quiet and inviting and as a woman, I didn’t feel talked down to or discounted, at all, like one does More

by MCKATLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The porter was great but don’t know his name, Don Vanderschoot
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're here to help! Thank you for your business and thank you for the great review~

June 13, 2021

I have been very happy with the service I gave received at this Mercedes dealer. My service advisor, Daniel, always keeps me informed as to the status of my service . When the service is complete, I liove More

by AUDBEE1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate you choosing Mercedes Benz of El Dorado Hills and we will be happy to help you again in the future~

June 11, 2021

Customer service was excellent. Everything about the repairs were thoroughly explained and questions were answered to my satisfaction. Staff was very professional,courteous, and helpful. More

by hdrddogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're fortunate to have a great team! Thanks for letting us know we earned a 5 star reveiw~

June 11, 2021

Always exceptional service and hospitality. Quick, friendly, courteous and willing to go the extra mile to insure that you depart completely 100% satisfied. Great dealership to buy and service your More

by nunzioatleemco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the 5 star review!

June 10, 2021

Gayton and crew always have handled our service needs with the care and professionalism that make us keep returning our business to MB of EHD. More

by karenkamilos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate you taking the time to recognize our team with a 5 star review!

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