Mercedes-Benz of El Dorado Hills

My experience was easy and low pressure. I would definitely buy a vehicle from Mercedes if Rocklin again. Art made sure I knew how everything worked and provided excellent customer service definitely buy a vehicle from Mercedes if Rocklin again. Art made sure I knew how everything worked and provided excellent customer service More

MB EDH quickly resolved our soft top issue after two other MB repair shops could not. Daniel Sharp was excellent and kept us appraised throughout the repair. Very satisfied. Thank you other MB repair shops could not. Daniel Sharp was excellent and kept us appraised throughout the repair. Very satisfied. Thank you More

I always leave very happy with their service. Daniel Clark is a great service rep. A couple times I’ve just shown up and the service department helps me right away. Clark is a great service rep. A couple times I’ve just shown up and the service department helps me right away. More

Great service. Always there when you need it. Friendly and nice atmosphere to wait. Prompt. No complaints.. Thanks to Daniel. Nothing more to say. Thank you. and nice atmosphere to wait. Prompt. No complaints.. Thanks to Daniel. Nothing more to say. Thank you. More

Consistently outstanding service experience and results with Daniel C. and technicians at MB of El Dorado Hills on maintaining my GLE350. Like clockwork: morning drop-off and a cleaned high-performing ve with Daniel C. and technicians at MB of El Dorado Hills on maintaining my GLE350. Like clockwork: morning drop-off and a cleaned high-performing vehicle returned by the afternoon; SUV drives dependently and perfectly the next 12 months. More

Fixed a number of issues with my newly purchased vehicle, albeit after a week of back-and-forth. Unfortunately not all issues were fixed and somehow a new one presented itself after service. Vehicle returned albeit after a week of back-and-forth. Unfortunately not all issues were fixed and somehow a new one presented itself after service. Vehicle returned dirty and with near-empty fuel tank, but everyone I interacted with were courteous and helpful. I’d give them another chance for service and/ or purchase, but hopefully the next experience is better. More

I never worry about about my service experience at the dealership. The estimate is usually right on and if there are any unforeseen issues, I get a call right away explaining it. No surprises here! dealership. The estimate is usually right on and if there are any unforeseen issues, I get a call right away explaining it. No surprises here! More

They have the best customer service. It doesn’t matter what your need is large or small they always respond promptly. Everyone is very professional and knowledgeable what your need is large or small they always respond promptly. Everyone is very professional and knowledgeable More

The dealership is very friendly. They seem to remember me between visits. My specific needs were met in a timely manner. Close to work/home. me between visits. My specific needs were met in a timely manner. Close to work/home. More

Von Housen’s service department is a major reader why I buy cars from that dealership. They are superior to that of any other dealership I have patronized. Couldn’t ask for more. buy cars from that dealership. They are superior to that of any other dealership I have patronized. Couldn’t ask for more. More