Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
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My service advisor. Matt Coats is always super friendly and great at communicating with me all the way through the process. Matt Coats is always super friendly and great at communicating with me all the way through the process. More
Although bartering is still alive in buying cars and the process is arduous and long, your dealership stands significantly above others I've dealt with. Thanks for the pleasant experience. Hoping the expe process is arduous and long, your dealership stands significantly above others I've dealt with. Thanks for the pleasant experience. Hoping the experience lasts throughout our dealings. More
I had to wait for my car to have rear brakes installed. Once they knew this, the manager immediately got the service guys to get me out in record time. I appreciated this as I would have had to reschedule. Once they knew this, the manager immediately got the service guys to get me out in record time. I appreciated this as I would have had to reschedule. More
Disappointed. My car came out not vacuumed. When purchasing car out of lease, first sales guy inexperienced, 2nd guy tries to rip us off with certified pre owed of My car came out not vacuumed. When purchasing car out of lease, first sales guy inexperienced, 2nd guy tries to rip us off with certified pre owed of $5000. Took whole day. My husband pointed out several corrections on finance documents. Not only in spelling error but in mathematical errors. I’ve leased from you since 2016 and this was the worse experience and a total disregard for my time. More