Mercedes-Benz of El Dorado Hills

The service was excellent. We had to have our car by 5:30 to make a 6:00 reservation and they managed to complete the service and had my car waiting for me when I got there. to make a 6:00 reservation and they managed to complete the service and had my car waiting for me when I got there. More

Prompt, efficient, clean, helpful, always a pleasure. Technicians are very knowledgeable about my vehicle, what more can I say, I keep coming back! Mrs Brown Technicians are very knowledgeable about my vehicle, what more can I say, I keep coming back! Mrs Brown More

Great, need more refreshments. Only works for me when you have a car for me. Service was great as usual. Been a customer for over 30 years have a car for me. Service was great as usual. Been a customer for over 30 years More

I was able to get an appointment for service in a timely manner. Clean facility Everyone was courteous and helpful. David Kaplan gave me great service. manner. Clean facility Everyone was courteous and helpful. David Kaplan gave me great service. More

Daniel is great and very attentive. Always friendly and pleasant . Atmosphere is very nice. We ended up trading in our car during our service appt. Stephan was amazing . We ended up leaving with the car we pleasant . Atmosphere is very nice. We ended up trading in our car during our service appt. Stephan was amazing . We ended up leaving with the car we wanted . More

Gayton promised me an half and a half and got it done on time!!!!!!! I so appreciate that!!!!!! The guy in the porte cochere was also spot on. Don't know his name though. THANKS! Appreciate th time!!!!!!! I so appreciate that!!!!!! The guy in the porte cochere was also spot on. Don't know his name though. THANKS! Appreciate the effort More

Staff kept me informed as to the length of time it would take to do the work on the car. Additional work was found and attempted while I was staying. We found out later that parts needed to be ordered, and take to do the work on the car. Additional work was found and attempted while I was staying. We found out later that parts needed to be ordered, and so a loaner car was provided. Everyone was friendly and efficient. I was kept up to date on all changes. More

Outstanding service as always! I have been a customer for the past 16 years and every time my cars need service MB is handling with care and efficiency. I’m completely satisfy in the way Mercedes Benz for the past 16 years and every time my cars need service MB is handling with care and efficiency. I’m completely satisfy in the way Mercedes Benz from El Dorado Hills take care of my cars. Customer Service and Service Department are professionals and value customers. Special thanks to Don Vanderschoot for 16 years of outstanding service and answering my calls right away. Without thinking twice I recommend MB of el Dorado Hills. From my part I give them 7 stars. Joyce Gomez More

I had a wonderful experience at MBZ Eldorado Hills with Don Vanderschoot. I was on my way to Reno with my family and got a flat tire that was unrepairable. We couldn’t make it until 4:45 and I was strande Don Vanderschoot. I was on my way to Reno with my family and got a flat tire that was unrepairable. We couldn’t make it until 4:45 and I was stranded with my family. He went above and beyond to help me. Their tire machine was broken and he had a worker go to a shop to put a new tire on my ML63 and we were finished in 45 min. I am so happy with the service that I will be coming from SJ to have Don Vanderschoot put 4 new Pirelli tires on my truck. I cannot thank him and his team enough. They were all so awesome and provided me and my family the BEST customer service. More

Very qualified service techs. Gayton DeRisa handled all my concerns in a timely manner and with the technology at his finger tips answered all my concerns. Was also able to help me with a future repair. my concerns in a timely manner and with the technology at his finger tips answered all my concerns. Was also able to help me with a future repair. More