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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

July 22, 2021

Don the assistant manager was great , very helpful took care of my CLS 550 with kit cloves and your maintenance team was absolutely wonderful, so yes a great experience More

by RBANUELOSSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Don with a 5 star review!

July 22, 2021

Always great customer service at Mercedes of EDH and genuinely care about their customers. Staff is friendly and Don V. always ensures we are happy with the vehicle. More

by carolineasand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know our team earned a treat review!

July 22, 2021

Staff is excellent. Helpful & cooperative. Accommodated me on very short notice. Had me back on the road in under an hour. Highly recommend EDH MB. Same can be said for Howe Ave. More

by RGREEN2593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thank you for letting us know our team earned a 5 star review~

July 22, 2021

I always have a great experience in dealing with the service front staff. The techs that work on the car are efficient and quick. The dealer touch for maintaining the car in great shape shows. More

by LATHAMZU101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have a great team! Thank you for taking the time to give us your input.

July 22, 2021

Dawn is always very helpful and informative. He takes the time to go over everything. I appreciated that he got me loaner so I could take care of my errands on my only day off. Great service. Very happy. More

by Pari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Don Vanderschoot
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're happy we could assist you! Thank you for your business and thank you for the review~

July 22, 2021

It’s a bit of a drive servicing our vehicle in El Dorado Hills but well worth the friendly and professional welcome we get from our advisor Daniel. The car has been very well maintained since we purchased More

by gpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Dan and to Mercedes Benz of El Dorado Hills!

July 21, 2021

It was easy to schedule an appointment, the staff were pleasant and the drop off was efficient. I appreciated having a shuttle to work while the service was being performed. More

by ch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Jul 22, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We appreciate your business and will be happy to assist you again in the future~

July 20, 2021

Love the facility. Everyone is open and friendly in responding to any questions I have had. Especially like working with Don V. He has been fantastic reach and every visit. More

by BRIDGETGRANSEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 21, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're proud of our facility, our team, and our product! Thank you for your business and thank you for the great review~

July 19, 2021

Gayton was very personable and made the process very easy. The car was ready wen promised and we will not hesitate to return for additional needs. More

by juneduxler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jul 21, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

July 19, 2021

We just purchased our third SUV from you because of Daniel Clarke and the service department. They offer quality, timely and detailed support in a timely manner. I feel Daniel and his team care about m More

by CANDERS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty, Daniel Clark, Stephane Doize
Jul 21, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Dan and to Mercedes Benz of El Dorado Hill and we look forward to assisting you again in the future~

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