Mercedes-Benz of El Dorado Hills

Daniel is always Proffessional & courteous. I Was able Daniel is always Proffessional & courteous. I Was able to get loaner car while my car was in for service. I was notified every step of the way. Daniel is always Proffessional & courteous. I Was able to get loaner car while my car was in for service. I was notified every step of the way. More

The team was fantastic . Finished the work right on time!!! Dan was extremely helpful . Terrific dealership from Derek through finance and now service team made everything right! time!!! Dan was extremely helpful . Terrific dealership from Derek through finance and now service team made everything right! More

Mercedes of El Dorado Hills provides superior customer care. We recently bought our third SUV from them because of the customer service. I highly recommend our service manager Daniel Clarke. care. We recently bought our third SUV from them because of the customer service. I highly recommend our service manager Daniel Clarke. More

They provided fast and efficient service. The car was completed ahead of schedule. The staff was polite and ask numerous times if I had any questions. Great job completed ahead of schedule. The staff was polite and ask numerous times if I had any questions. Great job More

As has consistently been the case anytime I have brought my car in for service it has been terrific. The reason(s) for the appointment are discussed and any concerns addressed. Estimated time for completion my car in for service it has been terrific. The reason(s) for the appointment are discussed and any concerns addressed. Estimated time for completion is provided and normally on target. All of which is truly appreciated. Equally important are updates as service is being performed and the fact that the car comes back better than when it went in! Knowledgeable, professional and adherence to service excellence—that would seem to be the MBEDH mantra. More

After being serviced my car still has the service alert on the dash. I’m not understanding why it wasn’t cleared, and don’t know how to clear it myself. Other than that as far as I know everything went fin on the dash. I’m not understanding why it wasn’t cleared, and don’t know how to clear it myself. Other than that as far as I know everything went fine with my car. I was happy to finally get an appointment after it being canceled two times previous. More

The sales staff wouldn’t give me a straight answer on what the out the door price was of the vehicle I wanted. My original salesman referred me to Stefan, the internet sales manager, to get me some answe what the out the door price was of the vehicle I wanted. My original salesman referred me to Stefan, the internet sales manager, to get me some answers. At first, Stefan didn’t even call me back. I had to contact my original salesperson to have Stefan call me. When I did talk to Stefan, he said he would get some answers and call me back. He never called. I went to a different dealership to make my car purchase. More

Grate customer service brought my car in due to warnings lights. It was really easy to sent up the appointment and get it survived. Thank you lights. It was really easy to sent up the appointment and get it survived. Thank you More

Service is always good, with attention to detail. We’ve been going to MBEDH for years, after a couple of bad experiences at MBOfRocklin...thanks been going to MBEDH for years, after a couple of bad experiences at MBOfRocklin...thanks More

I love my Mercedes dealership. Dan does such a great job working on my Mercedes. My Mercedes has 150,000 miles on it and it runs like it’s brand new thanks to the service department at the El Dorado Hills M working on my Mercedes. My Mercedes has 150,000 miles on it and it runs like it’s brand new thanks to the service department at the El Dorado Hills Mercedes dealership. More