Mercedes-Benz of El Dorado Hills

Check engine light was on. Got in the next day. Found problem that was covered by extended warranty. Had to keep the car overnight due to needing a part. Good communication throughout. problem that was covered by extended warranty. Had to keep the car overnight due to needing a part. Good communication throughout. More

Daniel in Service was terrific. He goes out of his way to please you. You can depend on him. Please tell him it's a pleasure to come in for service. to please you. You can depend on him. Please tell him it's a pleasure to come in for service. More

All work was completed and my car was cleaned. Are usually I’m all right with leaving my car all day but I couldn’t this time I needed it by three in the afternoon and they completed the work for me. usually I’m all right with leaving my car all day but I couldn’t this time I needed it by three in the afternoon and they completed the work for me. More

Don did a great job working with me to accomplish a late service. He also accomplished an airbag installation that same day. He managed to do that on an extremely busy day. service. He also accomplished an airbag installation that same day. He managed to do that on an extremely busy day. More

They always go above and beyond whenever I bring our cars for service. David K and Daniel really nice and professional. We will be back for service. David K and Daniel really nice and professional. We will be back More

The service department took care of the 2 issues I had with the car, in addition to the regular service. They also provided me with a loaner car for the week while they had my car, so there was no disrup with the car, in addition to the regular service. They also provided me with a loaner car for the week while they had my car, so there was no disruption to my activities. More

Mercedes are not cheap to own or service. But, the service department has always come through for me each time my E-class has needed service or repair. Gaeton is an excellent service advisor and provi service department has always come through for me each time my E-class has needed service or repair. Gaeton is an excellent service advisor and provides all necessary information as to scope and cost of each service. No surprises. Very happy overall. More

I felt like I was really taken care of! Check in was easy! My service provider knew my name and why I was there. He also remembered addressing the glitch from my iPhone a the CarPlay. It was a 2 hr a easy! My service provider knew my name and why I was there. He also remembered addressing the glitch from my iPhone a the CarPlay. It was a 2 hr appt so I waited and was treated to a danish snd coffee! Superb! More

A great dealership with friendly staff. High quality service! I always come to the dealership with hopes of happiness after the job is done I was never disappointed, always leave as happy as one could service! I always come to the dealership with hopes of happiness after the job is done I was never disappointed, always leave as happy as one could be. Don is the heart and face of the great team, very Friendly, knowledgeable and real helpful ! More

Great service. David is very professional and commited to his work. Thank you for your service. We really appreciate you guys. We love Mercedez and the convenience. his work. Thank you for your service. We really appreciate you guys. We love Mercedez and the convenience. More