Mercedes-Benz of El Dorado Hills

I Waited a long time after my appointment time to be checked in. I also found greasy spots on interior door handles and on parts of the dashboard. checked in. I also found greasy spots on interior door handles and on parts of the dashboard. More

I’m not a fan of the assigned service manager to a client. I want to bring my car on when I’m ready and not wait for the service manager to be available. I would like to work with next available perso client. I want to bring my car on when I’m ready and not wait for the service manager to be available. I would like to work with next available personal contact More

Always receive exceptional, and prompt service. Don V. is always very knowledgeable, responsive and communicates well. I would recommend Don V. to all my friends and family. always very knowledgeable, responsive and communicates well. I would recommend Don V. to all my friends and family. More

Easy to book online, friendly and communicated every step of the way. Completed on time Nd pleased with the outcome. Will definitely use them again of the way. Completed on time Nd pleased with the outcome. Will definitely use them again More

From sales to finance, the people working on transitioning our lease back to a purchase we’re professional and made the experience quick and painless. No surprises. transitioning our lease back to a purchase we’re professional and made the experience quick and painless. No surprises. More

Great service and prompt follow up by service manager . Gave additional discounts available through dealership as well. Got a good car wash as well. Thanks Gave additional discounts available through dealership as well. Got a good car wash as well. Thanks More

Prompt and complete service writing with through explanation of the service to be performed. The service was completed in timely manor. Car comes back clean, wonderful. explanation of the service to be performed. The service was completed in timely manor. Car comes back clean, wonderful. More

I like my service agent David Kaplan, he is very helpful. I would recommend this dealership because he always provide an excellent service. Scott is another excellent employee that you have in this facility I would recommend this dealership because he always provide an excellent service. Scott is another excellent employee that you have in this facility. Bottom line: Excellent service. More

Good service. We’ll trained staff. Great facilities. Everyone goes out of their way to be helpful I have been coming here for several years and always been satisfied. Everyone goes out of their way to be helpful I have been coming here for several years and always been satisfied. More

Daniel in the service department is absolutely top notch. I know the Sacramento area stores are all owned by the same group, but the EDH dealership is the absolute best. Great people. Scott who takes care of I know the Sacramento area stores are all owned by the same group, but the EDH dealership is the absolute best. Great people. Scott who takes care of everyone when they arrive is also great. More