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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

September 14, 2021

Professional staff upon arrival and the confidence that the work was going to be performed correctly. More

by RFLEEMAN3260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephane Doize
Sep 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're fortunate to have a great team! Thank you for the feedback~

September 14, 2021

The service we receive from MB EDH is always 5 stars. Daniel is the best! More

by DAVSINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Sep 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Dan! Thank you for your business and thank you for the great review~

September 11, 2021

On time and great service from Don!! Always resolves any issues that arise. He is why I am still having my car serviced at this Mercedes location. Thank You Don More

by jjrjanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Sep 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Don and Mercedes Benz of El Dorado Hills!

September 10, 2021

Great service and helpful friendly people and enjoy doing business with them . If I decide to purchase a car in the future I would differently consider going to Mercedes of El Dorado Hills again. More

by vethogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Sep 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback! We'll be happy to assist you when you're ready to purchase a vehicle!

September 07, 2021

I love the dealership in El Dorado Hills,and it’s closer I love the dealership in El Dorado Hills, and it’s closer to home. However, I don’t think the staff is as friendly as the staff at Mercedes Benz of More

by lillie.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
September 04, 2021

J.t.was wonderful to work with, very easy going, informative. The entire staff was easy to work with. Sound out to Lucas for helping us navigate new vehicle electronics. More

by cathypace1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.T. Glessner
Sep 09, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know JT and our team earned a 5 star review! We hope you're enjoying your beautiful new Mercedes Benz~

August 26, 2021

I am well pleased with the work performed on my Mercedes, I deal with Mr. DeRosa he is always very friendly and listens to the problems I am experiencing with the car and keeps me abreast of the results in a More

by CH7AV7EZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Aug 28, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Gayton and a great service team! We appreciate your business and will be happy to help you again in the future~

August 23, 2021

Was very pleased with the excellent service. Don is a great service advisor. I will always return and give him my business. Thank you Very Much!!!! More

by PARHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Aug 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the great review~

August 21, 2021

All service department sales are accommodating and and very helpful. Knowledgeable on what they do. Will recommend El dorado Mercedes Benz to family and friends More

by susiejuma1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Aug 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your business and will be happy to assist you again in the future~

August 21, 2021

I made an online appointment and when I got there I was not on the list. However, Matt immediately told me not to worry about that he’ll get me in for my B Service which takes three hours. He explained tho More

by DTFEUTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Aug 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're happy to know Matt was able to help you. Thank you for the feedback~

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