Mercedes-Benz of El Dorado Hills

Gayton is outstanding!!!! Honest and forthright! Much Gayton is outstanding!!!! Honest and forthright! Much wiser than whoever came up with the minimum of 15 words for this response!! Gayton is outstanding!!!! Honest and forthright! Much wiser than whoever came up with the minimum of 15 words for this response!! More

Great customer service support. Car repairs solved all the issues I had. Car ran well after I picked it up the issues I had. Car ran well after I picked it up More

Everyone is very helpful and friendly. Service rep kept me informed of the status of my car. The Location is convenient, clean and inviting. me informed of the status of my car. The Location is convenient, clean and inviting. More

This was the best experience ever - wish I found this group earlier. So happy to have worked with them. Frank Roepke is the best!!! group earlier. So happy to have worked with them. Frank Roepke is the best!!! More

The service guys at Mercedes of El Dorado Hills handled my recall repair quickly and efficiently and also let me know that there were other areas needing some attention. Overall it was a good experience. T my recall repair quickly and efficiently and also let me know that there were other areas needing some attention. Overall it was a good experience. They also had good guest wifi available and I was able to get some online work done while waiting! More

EDH Mercedes greets you when you arrive like you are the only person getting your car fixed. They always take care of me. only person getting your car fixed. They always take care of me. More

I have a nothing but problems from this dealership. They I have a nothing but problems from this dealership. They refuse to rectify the many many problems I have had with this purchase. At first they were n I have a nothing but problems from this dealership. They refuse to rectify the many many problems I have had with this purchase. At first they were nice and then as their errors mounted they got a little standoffish. Now I cannot get anyone to return my calls. And they have me for overdraft fees for a check they were not supposed to cash. Not to mention other essentials promised at the time of purchase such as touchup paint, an owners manual and a spare key. More

Great service. Great customer service. I could say more but do I need to say anything more. but do I need to say anything more. More

Always a positive experience and a job well done. There is no hassle with any part of the process. is no hassle with any part of the process. More

Always have a great experience with all your staff. I know I’m in great hands with David as my service person. know I’m in great hands with David as my service person. More