Mercedes-Benz of El Dorado Hills

Very responsive and professional. Got back to me quickly with status of repair. I highly recommend this service Dept! with status of repair. I highly recommend this service Dept! More

Very polite and courteous. Very professional. Staff went out of their way to meet our needs out of their way to meet our needs More

The service team at EDH continues to be outstanding. Gaylan took care to ensure I was informed through the repair completion on my SL550 and went out of the way to show me to my car and discuss the rep Gaylan took care to ensure I was informed through the repair completion on my SL550 and went out of the way to show me to my car and discuss the repair & instrumentation. I met with Dan before his vacation departure who was friendly & professional as always. Dan quickly ordered the needed part . The technicians in the back correctly diagnosed my suspension issue and saved me from another shop that wanted to replace both costly front struts. Thank you Gaylan an Dan! Cheers, Robert Swenson More

Avoid this dealership if possible. Bad services. Refuse to offer manufacturing warranty. Too greedy for service charges. to offer manufacturing warranty. Too greedy for service charges. More

All service was performed as requested. However, I was really disgusted at their pettiness. After spending almost $2,000 for routine maintenance, I was billed $5 for refueling a loaner car. I probably dro really disgusted at their pettiness. After spending almost $2,000 for routine maintenance, I was billed $5 for refueling a loaner car. I probably drove the car 5 miles; gas use should have been less than a gallon. It's not the money just the principle. The amount of ill will created by this is unfathomable. I had sent dealer an email about it, but no reply was made. More

Very professional group Every time I show up they take care of the problem very first class care of the problem very first class More

I have always been pleased and satisfied with service at Mercedes Benz of El Dorado Hills location Mary Rotondo Mercedes Benz of El Dorado Hills location Mary Rotondo More

Great service and great communications. Transportation to and from the facility was very efficient. I will be back and from the facility was very efficient. I will be back More

Bought many cars here and the service Is always fantastic , Derick is number #1. Gayton in service #1 . I have sent many friends and they are treated the same way ! Really the whole staff is fantastic!! , Derick is number #1. Gayton in service #1 . I have sent many friends and they are treated the same way ! Really the whole staff is fantastic!! More

Thank you for taking care of the air bag recall and the follow up on the electric plug problem follow up on the electric plug problem More