Mercedes-Benz of El Dorado Hills

Always on time and professional. It's worth the drive to El Dorado Hills for the service on my Mercedes. Daniel has been my contact for years. El Dorado Hills for the service on my Mercedes. Daniel has been my contact for years. More

I always have Great service at el dorado hills Mercedes!!! thank you Dan for all your awesome service Mercedes!!! thank you Dan for all your awesome service More

I've been bring my car to MBEDH for years and only ever spoken with one person, Daniel. It's like I have a friend who works there. It's really kind of amazing compared to other advisors I deal with. spoken with one person, Daniel. It's like I have a friend who works there. It's really kind of amazing compared to other advisors I deal with. More

Had my Glk250 110000m service done there recently. My service consultant Matt Coats was very helpful . Patiently explain every service for in great professionalism. Friendly staffs surrounded in comfy en service consultant Matt Coats was very helpful . Patiently explain every service for in great professionalism. Friendly staffs surrounded in comfy environment . It’s a top notch !! totally enjoyable and reliable experience there in El Dorado Hills Mercedes Benz! More

I have always been very pleased with MB edh. So much so that I have purchased 9-10 cars from them and I always feel great walking out. Everyone is friendly and welcoming. However; this time around I pur that I have purchased 9-10 cars from them and I always feel great walking out. Everyone is friendly and welcoming. However; this time around I purchased a new car with chipped wood panel and it took 6-7 months for me to decide the part will never get here ( perhaps due to Covid) and I had to ask them to repair it instead. They could have given me that option from the beginning. Just fix it temporarily until the part gets here. I guess our consumer mind does not think about fixing, just replacing. It was very frustrating to say the least. They did finally patch it up (part never got here) at my request. it looks descent. I still appreciate MB and hope I can own an electric one soon. Thank you for the opportunity for review. More

Quality of Service has not been what it used to be! Definitely needs improvement. The cashier could have Greeted me and at the end said a nice thank you or anything. She didn’t even make an eye contact Definitely needs improvement. The cashier could have Greeted me and at the end said a nice thank you or anything. She didn’t even make an eye contact. Its not a friendly Environment at this location! More

Ever since I brought my car in for service, I have had a slow leak on a rear tire. Grr. slow leak on a rear tire. Grr. More

Stephane guided me to the MB I wanted and saved me money as well!! Lucas even came by our home to work out a tiny issue I had. Amazing Customer Service every step of the way!! as well!! Lucas even came by our home to work out a tiny issue I had. Amazing Customer Service every step of the way!! More

Exceptional service during covid19. Pleased w service and MB selection and customer care. Very pleased. MB selection and customer care. Very pleased. More

Justin Watts takes care of business and makes the buying experience a breeze, i recommend him and this dealership to all family and friends which is the best compliment anyone can give, Thanks Justin and te experience a breeze, i recommend him and this dealership to all family and friends which is the best compliment anyone can give, Thanks Justin and team awesome experience More