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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.2
2,204 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,204 reviews

February 10, 2022

Knows there stuff and does good work. Expensive as are all Mercedes’ dealings as to be expected More

by CSBOPTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback!

February 10, 2022

Great experience, clean dealership, friendly staff, gave a loaner car and great communication from service advisor More

by lauralee0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Guy was great too, Daniel Clark
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback!

February 05, 2022

We have always had a good experience of Mercedes-Benz of El Dorado Hills. They do great work our car is always done when we’re told and they check to make sure everything is good More

by bbling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know our team earned a 5 star review!

Feb 14, 2022 -

bbling responded

Great experience!!

February 04, 2022

Recently, there was an extended warranty on a high power fuel pump ,Alec Kristen was very helpful More

by KMAJEFF
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alec Kristen
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you! We appreciate your business and we appreciate the 5 star review~

February 03, 2022

Great experience beginning to end. Nice to see good old fashioned service practiced at a high level. More

by MarkSeymour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Downing
Feb 04, 2022 -

Mercedes-Benz of El Dorado Hills responded

We sincerely appreciate your business and will be happy to assist you again in the future~

February 02, 2022

Professional service. Recently visited the parts department and Chris was very helpful to get the right parts I needed. Thank you Chris. More

by j_ditoiu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, parts department
Feb 03, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

February 02, 2022

Always a pleasure to do my Service repairs with you staff And especially Gaytan his service and follow through is excellent More

by davezucc88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 03, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have a great service team! Thank you for your business and thank you for the great review~

February 01, 2022

Very attentive, pleasant and patient - especially with my difficult insurance company. I would highly recommend! More

by csharrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 03, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review and thank you for the recommendation!

January 31, 2022

Good setting up the service. The service department looked at mileage vs year and recommended what was really needed ( mileage was low and some things did not make sense to do now). That was refreshing More

by NDCCWC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 03, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Daniel and our team with a 5 star review!

January 28, 2022

Service Agent David was extremely helpful and attentive to my needs. He made sure I received the proper service needs and didn’t try to sell me things I didn’t need. More

by finesb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Feb 03, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have David and a great service team! Thank you for your business and thank you for the great review~

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